Account Executive

7 months ago

Chippenham, United Kingdom NFU Mutual Agency Full time

**The Role**:
**Account Executive (Trainee or Experienced) - High Value Home**

**Salary - £19,000 - £30,000 (dependant on experience)**
**Full Time position**
**Permanent Contract**
**Location: South Cotswolds Agency - Wotton-under-Edge or Chippenham site**
**Monday - Friday - 9am - 5pm**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

As an account executive in our high value home insurance team, you will play a key role in the success of an established and expanding local business, ensuring that our customers are at the heart of everything we do.
An exciting opportunity has now arisen within the South Cotswolds Agency to join our growing team.

**About the role**:
You will start your career at NFU Mutual South Cotswolds Agency by gaining your licensing in our Motor and Personal products embedding these before gaining your Bespoke insurance product license, our advised home insurance product specifically for clients with contents in excess of £150,000. You will be supported through this journey to develop your sales and customer service skills whilst taking inbound calls from customers and completing changes and new business quotes. You will also cross-sell other products to customers, including introducing our Financial Services offerings which are delivered by a dedicated Financial Adviser. You will have a Personal Development Plan to ensure you are performing in line with the agency’s expectation, but this will be adapted to a pace and style that suits you.

**About you**:

- People who can demonstrate the drive, energy and enthusiasm required to provide a fantastic, holistic customer experience to our existing and prospective clients.
- A confident & effective communicator, both written and verbal.
- A proficient IT user with good interpersonal skills and communication skills.
- A problem solver who enjoys working as part of a team with a positive can-do attitude.
- Good organisational skills and the ability to manage a busy workload and prioritise tasks.
- Minimum of Grade C in GCSE Math’s and English (or equivalent).
- The ability and desire to learn new systems, products, processes, and skills.

**Our commitment to you**:
A driving license and access to own vehicle is essential as this is an office-based role and once you have gained your Bespoke product license client visits are required.

We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices. To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan and the ability to develop your role within our business as well as the below employee benefits:

- 25 days annual leave + bank holidays
- Incentive scheme once you have gained your licenses where targets and quality measures are met
- Generous pensions and an employee benefit scheme
- Long term career development opportunities
- **

**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

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