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Customer Service Coordinator

4 months ago

Warwick, United Kingdom MSP Direct Sourcing Full time

**Job title**: Customer Service Coordinator
**Location**: Warwick (On-Site)
**Contract length**: 6+ months initial contract
**Working hours**: Monday - Friday; 9am - 5pm
**Pay rate**: Up to £20 per hour

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Customer Service Coordinator on behalf of a leading energy company.

**Job purpose**:
**Responsibilities**:
Entry request for quotes / order entry on SAP

Handling any customer complaints with a drive to find resolution first time

Ordering high-value components

Following up on and expediting delivery of spare parts within the wider supply chain

Acting as a main point of contact with customers and providing a communication link with the internal department and supply chain.

**Qualifications/Experience**:
Strong experience in customer service, ideally within the energy industry

Ability to communicate well with customers and a team player, flexible and pro/active with a can do attitude

Proficiency in SAP and SAGE is extremely desirable

Excel experience is essential

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