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Vip Desktop Support Engineer

4 months ago

Hampton, United Kingdom Coburg Banks Limited Full time

**Job Title: VIP Desktop Support Engineer**

**Location: Peterborough / Home Hybrid

**Salary**: £35,000 to £40,000
Benefits: Excellent Pension, Medical, Training Opportunities**

This is a fantastic opportunity to join a user-focused IT Support team in a global manufacturing organisation, supporting end-users up to executive level. You will provide international head office support at their Peterborough office Monday to Friday, workingremotely Thursday and Friday.

This position provides a wide range of opportunities to progress either sideways or vertically within the business, providing training and progression opportunities to develop you in your desired career path. You will also be exposed to their modern systemsand infrastructure, and whilst working in their experienced support team, you will be provided the resources and opportunity to technically develop at a pace you feel comfortable with.

**What will you be doing**:
Working alongside the current IT Service Lead, you will provide the highest standard of support to end users ensuring IT blockers are removed that would interrupt any user touchpoints with internal IT services and equipment. Such blockers could include longlog-on times, system inefficiencies, lack of end-user training, and misuse of internal IT breaking security compliance.

To allow for further progression, you also get the opportunity to get involved and potentially coordinate IT projects.

**What we are looking for**:
We are looking for a technically competent IT Support Engineer, who has excellent customer-facing communication skills and has a passion to grow and develop. Other areas we are keen to see are:

- Experience in an IT Support role, where you have supported up to executive level.
- Excellent 1st line support experience with some understanding of 2nd/3rd line support issues.
- Experience supporting the Microsoft Suite of Business Software (Office 365, Teams, OneDrive)
- Having assisted or coordinated projects would be beneficial.

This is a great opportunity to grow and technically develop in a large, supportive organisation with multiple progression opportunities.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.