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Customer Panel Facilitator

5 months ago

Perth, United Kingdom Bridge of Hope Full time

**Rate**: £11.60
**Hours**: Thursday 8.30-4.30, Saturday 8.30-4.30 and Sunday 10-4
**Location**: In-store, Perth, Scotland
We are looking for individuals interested in helping out in store, welcoming customers and engaging in taste tests and panels with them. A great part-time opportunity with a community centred approach, we'd encourage those who can confidently engage and speak with others to apply. Full training for this role is provided no previous experience necessary.

**Skills**:

- Friendly, engaging and happy to talk to people and welcome them in store
- Able to hold conversation and suggest products, take notes and feedback
- Excellent customer approach,
- Previous experience in a customer engagement environment is beneficial
- IT skills an advantage (for tracking info and results)
- Full training will be provided including food hygiene course

**What you do**:
Recruiting shoppers from the stores and inviting them to take part in blind tastings

Preparing the food for the tasting. Ensure that safe and legal protocols are adhered to at all times.

Working within a team of people either in store or in mobile locations to conduct untrained customer panels on various products.
- Includes recruiting customers, using questionnaires and asking questions face to face to gather responses on the performance of various products
- Working methodically to follow methods & routines & using the correct tools to handle, prepare & cook both raw & cooked products for presentation to customers
- Working to achieve team targets & deliver department workload by contributing equally & supporting colleagues
- Recording & presenting data accurately on databases & spreadsheets
- Attending planned training days & achieving the required pass score to ensure skills & knowledge are maintained
- Checking company branded products against specification for visual, intrinsic & sensory quality tests
- Supporting the Quality Team by conducting other ad-hoc customer testing when requested
- Following our Business Code of Conduct and always acting with integrity and due diligence

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.