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Desktop Support Engineer
5 months ago
**Job Title: Desktop Support Engineer**
**Location: Farnborough
- Hybrid Working**
**Contract Length: 6 Months**
Advantage Resourcing are working in partnership with a large engineering company who operate within the aerospace industry and are currently seeking a Desktop Support Engineer
To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support forclients experiencing basic hardware and software issues.
**Key Accountabilities**:
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client's location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.
**Skills Required**:
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
