Conference Assistant

The Castle Green Hotel, Kendal is a premier 99 bedroom 4 star hotel on the edge of the Lake District operated by Legacy Hotels and Resorts. With a food turnover approaching £2 million our food and beverage facilities cater for extensive conferences, weddings, banquets and social events, a contemporary restaurant and ‘Alexanders’ our casual dining offer located separately in the grounds of the property.

We are looking for a Conference Assistant, to take care of our Conference Guests. You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills. As a Conference Assistant, we ask that you take pride in your work and have a willingness to learn. You will have an eye for detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our conference guests prior to and during the event.

Your roles and responsibilities will include:

- Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
- Provide excellent customer service during each event.
- Serving food and beverages to the guests.
- Delivering the highest standards in service and presentation.
- Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
- Answer and solve guest requests and aim to fulfil any special requirements during the event
- Being responsible for ensuring all working areas are kept clean and tidy.

**Job Types**: Full-time, Permanent

**Salary**: From £9.50 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Work Location: One location