Workshop Controller

Discover a rewarding career opportunity with one of the most prominent automotive retailers in the industry. We represent prestigious car brands such as Aston Martin, Audi, Bentley, BMW, Jaguar, Land Rover, McLaren, MAN, Volvo, and our most recent addition, INEOS. Operating with over 25 businesses, we provide exceptional sales, service, and accident repair services across Sussex, Surrey, Kent, and Hampshire.

**About Us**:
Established in 1931, we are a thriving third-generation family-owned business with a rich history of success and progress. In 2022, our turnover exceeded £600 million, and our dedicated team now comprises over 1000 valued members. Our vision is centered around 'Powering Family Adventure,' where our brands, systems, and people work together to fuel our customers' adventures while embracing our family business ethos and company values.

**Why Join Us**:

- A robust engagement survey in 2022 revealed an impressive 9% increase in employee engagement, making us a secure choice for your job and career.
- We prioritize our employees, ensuring they feel like a part of our family, fostering a positive and dynamic work environment.

**Workshop Controller Role**:
**Job Purpose**:
As a Workshop Controller, your primary responsibilities will include:

- Managing workshop resources to optimize efficiency within agreed departmental budgets.
- Effectively communicating customer requirements to department members.

**Key Responsibilities**:
Your duties will involve:

- Calculating and managing workshop resource utilization.
- Monitoring individual and workshop efficiencies to meet key performance indicators.
- Planning work distribution among the team based on available skills.
- Identifying and addressing individual training and development needs.
- Facilitating communication between the workshop and service reception regarding customer vehicle progress.
- Maintaining workshop standards in line with brand requirements.
- Ensuring compliance with manufacturer service requirements and customer satisfaction indicators.
- Continuously developing your own skills and technical knowledge.
- Upholding safe working practices and adhering to business rules and standards.

**Policies**:
All employees are expected to comply with/adhere to all company policies and procedures, including any additional manufacturer requirements relevant to their role.

**Person Specification**:
**Essential**:

- Proof of Right to Work in the UK.

**Experience**:
**Desirable**:

- Relevant manufacturer experience.

**Skills & Knowledge**:
**Essential**:

- Full UK driving license.
- Smart appearance.
- Competency in numeracy, literacy, and IT.

Reference ID: WFB12598

**Job Types**: Full-time, Permanent

Pay: £35,000.00-£41,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: WFB12598