Healthcare Support Worker

7 months ago


Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

The Healthcare Support Worker within the Hospital at Night team will support the Clinical Night sisters and Night Nurse Practitioners by providing clinical support to patients throughout the hospital. One key aspect of this is the ability to provide venepuncture and cannulation ensuring adherence to Trust Policies at all times e.g. Sharps Policy, Infection Control and ANTT to ensure that patient investigations and treatments can be carried out in a timely manner. The Healthcare Support Worker within the Hospital at Night team will also be expected to support ward staff in all aspects of patient care as directed by the clinical Night Sisters/Night Nurse Practitioners.

Perform venepuncture and/or cannulation with willingness to complete training if required

Provide cascade training for mandatory training e.g. handwashing

Provide all aspects of patient care when necessary to maintain patient saftey/comfort/dignity

Uphold the Trust values at all times

Support the team in expected and unexpected clinical events e.g. assisting with patient transfer

Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards

Please be advised that interviews are proposed for 13th May.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence ® designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Provide cascade training for mandatory training elements e.g. handwashing, manual handling etc. following appropriate training.

Work as an effective member of the Hospital at Night team to support the Clinical Night Sisters / Night Nurse Practitioners in patient care.

Communicate effectively with all member of the Hospital at Night team to ensure that patients receive the support they need.

Report any concerns to the Clinical Night Sisters / Night Nurse Practitioner to ensure that patient safety is not compromised at any time throughout the night


Provide all appropriate aspects of patient care when necessary to maintain patient safety, comfort and dignity.

Uphold the Trust Values at all times.

Responsible for own actions also ensuring escalation to appropriate healthcare practitioner if any concerns regarding a patient.

Undertake agreed clinical and non-clinical tasks following training in defined practices e.g. Blood Glucose monitoring, ECG recording, administrative tasks as directed by Band 7 etc. Ensure referral to the appropriate healthcare practitioner where appropriate.

Support the team in expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency / clinical need e.g. assisting with patient transfers on occasion during busy periods.

Maintain a clean, safe environment ensuring adherence to trust standards of cleanliness, hygiene and infection control at all times.

Promote and monitor adherence to Health and Safety and Trust Policy designed to protect healthcare staff and service users from known hazards.

For further details please see the attached job description.



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