Customer Services Assistant

1 month ago


Lancaster, United Kingdom Compass Group Full time

**What you'll be doing**:
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.

**More about the role**:
We would love to hear from you so here is what you need to know about our Customer Service Assistant position:
Your key responsibilities will include:

- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

**What we’ll give**:
**Customer Services Assistant - MTEP Haltony**
- £10.52 per hour
- Zero hour contract

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways programme
- Compass exclusive offers on PerksAtWork

**Who you are**:
Our ideal Customer Service Assistant will be:

- A good communicator, able to confidently liaise with customers and colleagues
- Self-motivated and able to work unsupervised.
- Committed to high levels of customer care
- Able to undertake a range of manual cleaning duties
- An enthusiastic individual with a passion for working in a catering environment
- Positive and take pride in their work

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1605/87003001/52568726/BU #LI-DNP

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.



  • Lancaster, United Kingdom Gazelle Book Services Full time

    Gazelle Book Services are looking for a motivated, confident individual to work as part of our Customer Services and Sales Team, and to provide assistance to the Sales & Operations Manager. This role involves answering inbound calls, proactively making calls to our current customer base, maintaining our contact database, and researching new sales...


  • Lancaster, Lancashire, United Kingdom Lendmark Financial Services Full time

    SUMMARY : The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and...


  • Lancaster, Lancashire, United Kingdom Avanti West Coast Full time

    Ready to be part of our Stations Team at Lancaster?If there's nothing you like better than learning new things and meeting new people, then you could be just who we're looking for. You should be shiny-shoed neat and professional - as well as a good listener and a master of thinking on your feet.Essentials of the role include: Provide proactive assistance,...


  • Lancaster, United Kingdom The Cumberland Full time

    **Customer Service Assistant, Lancaster VAC2450** **Salary: Up to £21,417 (B12) once fully trained** **Full time, permanent: 37.25 hours per week to include alternate Saturday mornings** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about...


  • Lancaster, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Casual Coffee Shop Assistant** **Location**:Lancaster **Salary**:£10.85/hour **Hours**:Part Time hours - on a zero hours contract Are you a dynamic individual who is passionate about customer service? Are you immediately available to commence work? Do you want to work for a Not-For-Profit organisation who gives back to the British Armed...


  • Lancaster, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** £10.62 Evening stock merchandising shifts, four out of five days Monday to Friday 7.00pm-10.00pm.** - Location - ** Lancaster** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Evening stock merchandising shifts, four out of five days Monday to Friday 7.00pm-10.00pm.** **The...


  • Lancaster, United Kingdom The Cumberland Full time

    **37.25 hours per week to include alternate Saturday mornings** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future...


  • Lancaster, United Kingdom Moto Full time

    **Address**:Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU** **£10.67 per hour** Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as...


  • Lancaster, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Part Time Coffee Shop Assistant** **Location**:Lancaster **Salary**:£10.85/hour **Hours**:Part Time hours - 25 hours per week with weekend availability Are you a dynamic individual who is passionate about customer service? Are you immediately available to commence work? Do you want to work for a Not-For-Profit organisation who gives back to the...


  • Lancaster, United Kingdom Lendmark Financial Services Full time

    SUMMARY : The Loan Consultant I provides exceptional customer experience while providing personal loan solutions.  This position focuses on building a customer base through sales, loan extension and merchant referrals.  Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and...


  • Lancaster, United Kingdom Lendmark Financial Services Full time

    SUMMARY : The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions.  This position focuses on building a customer base through sales, loan extension and merchant referrals.  Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job Title** - Customer Service Advisor **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Hybrid/Remote **Salary** - £24,960.00 + Comp plan We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service Advisor,...

  • Customer Assistant

    1 month ago


    Lancaster, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Lancaster. Vue Lancaster is a 6 screen state-of-the-art multiplex cinema located on Church Street. Lancaster bus station is 5 minutes walk away and Lancaster train station is 10 minutes walk away. **ACT 1 - WHAT...

  • Customer Assistant

    3 weeks ago


    Lancaster, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Lancaster. Vue Lancaster is a 6 screen state-of-the-art multiplex cinema located on Church Street. Lancaster bus station is 5 minutes walk away and Lancaster train station is 10 minutes walk away. **ACT 1 - WHAT...

  • Customer Assistant

    4 weeks ago


    Lancaster, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Lancaster. Vue Lancaster is a 6 screen state-of-the-art multiplex cinema located on Church Street. Lancaster bus station is 5 minutes walk away and Lancaster train station is 10 minutes walk away. **ACT 1 - WHAT...

  • Customer Assistant

    1 month ago


    Lancaster, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** **Customer Assistant - Backstage - Lancaster** **Work Pattern**: **Sunday: 1230-1830** **Saturday: 0445-1245** **Over 18s** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Description Job Title – Customer Service Advisor Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote Salary – £24, Comp plan Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and weekend work on a...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    Job Description Job Title – Customer Service Advisor  Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote  Salary – £24,960.00 + Comp plan  Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and...

  • Customer Assistant

    4 weeks ago


    Lancaster, Lancashire, United Kingdom Vue Full time

    THE TRAILER - THE ROLEWe are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Lancaster.Vue Lancaster is a 6 screen state-of-the-art multiplex cinema located on Church Street. Lancaster bus station is 5 minutes walk away and Lancaster train station is 10 minutes walk away.ACT - WHAT YOU'LL BE...

  • Customer Assistant

    1 month ago


    Lancaster, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** **Customer Assistant - Operations - Lancaster** **Working Pattern**: **Mon 5.15-12.30** **Wed 5.15-12.30** **Thurs 15.15-21.15** **Sat 14.15-20.15** **Sun 5.45-10.15** **Tues 5.15-13.15** **Wed 14-15-20.15** **Fri 5.15-13.15** **Over 18s** **Purpose** - To deliver a great shopping experience for...