Insurance Business Analyst

3 days ago


Tunbridge Wells, United Kingdom GerrardWhite Full time

Insurance Business Analyst
Outside IR35
Gerrard White is currently looking for **3 x Contract Insurance Business Analysts** to work on a Claims Transformation programme.

**Personal Lines Insurance, Motor Claims, Target Operating Model and System Integration experience is required.**

The Business Analyst will work with business users and senior stakeholders to understand and map their processes, defining requirements, identifying information and data dependencies and coordinating this work with other business analysts and the wider projectand programme teams.
Key tasks:

- Working with the Claims departments to understand and document their services and business processes.
- Defining software requirements, ensuring opportunities are fully explored.

Documenting data feeds, system integration requirements and creating user acceptance criteria.
- Document and analyse 'as-is' and 'to-be' processes.
- Assist, facilitate and lead across a range of interactions from meetings, interviews and workshops.
- Assess and document the operational impacts of a project e.g. training and resource requirements.
- Ensure Group processes and procedures are adhered to.
- Travel may be required as appropriate to undertake the tasks assigned.

**Essential Requirements**:

- Insurance experience, within personal lines with Motor claims experience
- Target Operating Model experience
- System Integration experience
- Experience of BPMN process mapping and process re-engineering
- Excellent interpersonal and influencing skills and a positive approach
- Ability to think creatively and articulate innovative ideas to solving complex business problems
- Ability to evaluate information and present it, both written and oral, in a way that is easily understood by the target audience
- Ability to own issues and drive them to resolution by providing direction to inform sound business decisions based on business priority and technical feasibility
- Ability to identify and raise project dependencies, whilst working in a wider team with multiple projects in-flight
- Proven experience of having managed diverse groups of stakeholders
- Exposure and input into the User Acceptance Testing process

This role can be based remotely but would need to be able to access easily the office in Tunbridge Wells, Kent.


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