Credit Controller
6 months ago
Our client, a leading barristers' chambers is renowned for its high-quality complex work in a range of practice areas including commercial litigation, chancery and civil fraud, and off-shore litigation in a number of foreign jurisdictions.
Chambers currently seek an experienced Credit Control Manager (3/4 days per week) to ensure the smooth and efficient billing and debt collection function, whilst working alongside the Practice and BD Directors to maintain and develop excellent client relationships.
**Overview**
The Credit Control Manager is responsible for the smooth and efficient billing and debt collection in Chambers,building relationships with the finance function and the relevant counterparts with clients. Alongside the Practice Directors and the Business Development Director, the Credit Control Manager will play an integral part in developing and maintaining excellent client relationships.
**Key responsibilities**:
Taking overall responsibility for paperless billing and fee collection on behalf of members of Chambers:
- Monitoring work done by each barrister each month and liaising with their practice management team, taking responsibility for the entry of fees on Lex and timely billing. The credit control manager should assist so far as they can to enable the barrister to meet or exceed their target and catch adverse trends early.
- Retain overall responsibility for the prompt collection of all fees, ensuring that reminder fee notes and correspondence are sent if appropriate.
- Monitoring aged debt for each barrister, identifying an appropriate plan of action for the recovery of each debt and working with counsel and the practice directors to agree the approach in problem cases and developing appropriate metrics of the results (eg success in recovery/write-downs/time-frame).
- Monitoring and working to improve debtor days by solicitor client.
- Monitoring and identifying any trends in relation to recoverability of time by barrister and by client.
- Under the guidance of the Practice Directors where the key relationship is with the instructing solicitor, developing individualised relationships with each client to ensure that debt collection from that client is optimised.
- Developing strong relations with the finance function at Chambers’ major clients.
- Assisting with the provision of key performance metrics to the Chambers Director, Business Development Director and Finance Director.
- Managing the fees assistant in their role.
**General obligations**
- To act with absolute honesty and integrity.
- To be an excellent ambassador for Chambers.
- To act in the best interests of Chambers and its individual members at all times.
- To act fairly and without discrimination towards everyone with whom you come into contact
- To comply with all Chambers’ policies and procedures in force at all times.
- To comply with all professional, legal and regulatory requirements relevant to your responsibilities and the Chambers’ activities in which you are involved.
- At all times to act appropriately, professionally and in a business-like manner in relation to all dealings with staff, members, and clients.
- To ensure as far as you can that those under your line management act in the same manner.
**Person Specification**
- Appropriate tertiary qualifications
- 10 or more years’ relevant experience in credit control in a people-facing business
- Fluency on the Lex system
- Strong understanding of the key role of debt collection in business and in relationships
- Excellent organisational skills
- Strong social skills and good telephone manner
- Strong communication skills, written and oral
- Good numeracy and IT literacy
- Excellent attention to detail
- Ability to delegate effectively whilst retaining responsibility for progress
- Demonstrates leadership and shares Chambers’ values
- Strong mentoring capability
- Enjoys excellent relationships with colleagues and principals
- Highly trusted and trustworthy
- Adaptable and responsive to feedback
- Proactive and enthusiastic
- Ability to work effectively under pressure and in problem situations
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: £32,000.00-£36,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Experience**:
- Credit Control: 5 years (required)
- Legal Credit Control: 5 years (preferred)
Work Location: In person
Reference ID: 1676
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