Retail Assistant
6 months ago
**Title**:Energy Expert
**Department**:Sales
**Location**:Gosport Hub
**Salary**:£25,105
**Hours**:Monday - Saturday, shift rotation basis
We are looking for full time people to join us in our Gosport Retail Hub, where you will interact with customers through face to face, telephony, and live chat.
Don’t worry if you don’t have previous experience in the energy industry, as all of this is covered in our comprehensive induction at our Head Office in Chandlers Ford, (all expenses paid).
Although this role offers 40 hours per week, Monday to Saturday, you will need to attend our Chandlers Ford office for a 4 week period, to ensure you have all the knowledge and tools to support our customers.
**What can we offer you?**
We offer you all the benefits you’d expect from one of the nation’s biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 5% of salary and a health care scheme. You’ll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor’s 2022 Employee’s Choice Awards
We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.
**What does this role involve?**
Our Energy Hubs are located on the high streets, to service customers in the community.
Day to day, you will;
- use our in-house CRM system to allocate customer correspondence to the correct account;
- liaise with internal departments to investigate and resolve customer queries regarding bills, complaints, technical meter enquiries, booking engineer meter installations;
- top up customers gas and electric meters;
- provide energy efficiency advice;
- process PayPoint and Payzone transactions;
- work to sales and services targets;
- sell Utilita products;
- work closely with local charities and organisations to help fundraise and deliver on vital services, whilst promoting our own charitable foundation ‘Utilita Giving’.
**Who are we looking for?**
You will be a positive and solution focused individual with a can-do attitude, as we strive to resolve all customer queries at first instance.
Your ability to adapt will enable you to move between different customer contact, whether this is face to face, live chat or on the phone supporting as an overflow to our contact centre.
Previous experience in a customer focused role, either face to face or telephony is advantageous.
**Additional benefits available on your first day**
- Utilita Bonus Scheme, made up of personal and company elements.
- Career progression, 32% of our vacancies in 2022 were filled internally.
- 25 days annual leave plus bank holidays. (Pro Rata)
- The opportunity to win tickets to major outdoor events with Utilita Extra -including, gigs and shows at the Utilita Newcastle, Sheffield, Birmingham and Cardiff arenas.
- Discounted employee energy tariffs.
- Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- We are in the process of setting up our own charitable foundation and offer all our staff a paid volunteering day every year. Plus the chance to be involved in various fund-raising opportunities.
- A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
- Death in service, twice your annual salary.
- Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
**About us**
Founded in 2003, Utilita is the first - and still only - energy company created to help households use less energy, by giving them better control via digital technology. Which is why we were voted Sustainable Tech Company of the Year 2022 in the Southern Tech 100 companies and our industry-leading smartphone app (USwitch Awards won best app 2018, 2020 and 2022).
Utilita is Britain’s leading Smart Pay as You Go energy provider, with over 800,000 customers, and thanks to having better control, its customers use around 11% less energy than the average bill paying household.
Utilita is committed to becoming a net zero business by 2030 and was named Green Energy Disruptor of the Year at the Better Society Energy Awards in October 2021.
**Salary**: £25,105.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- You will need to attend our Chandlers Ford office for the first 4 weeks for Full Time training (All expenses paid).
Work Location: In person
-
Retail Assistant
19 hours ago
Gosport, United Kingdom Iceland Foods Full timeRetail Assistant - Gosport High StreetAt Iceland we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference. We are now recruiting for a Retail Assistant to join our supportive Iceland family. As a Retail Assistant, you are at the heart of our operation and we are looking for...
-
Retail Assistant
5 months ago
Gosport, United Kingdom VPZ Full time**The UK's largest vaping retailing business is hiring!** **Role**: ECS (E-Cigarette Specialist) **Contract**: 20 - 40 Hours per week **Starting Rate**:£11.50 **with further **increase** following successful completion of **training** **OTE of £14.00 per hour +** This is a fantastic opportunity for someone looking to work in an exciting, and rapidly...
-
Retail Assistant
6 months ago
Gosport, United Kingdom Farmfoods Full time**Retail Assistant - Full Time, 39 hours** We are looking to recruit a new retail assistant for our new shop opening in **Gosport, Hampshire (postcode PO12 3HJ**)**. We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will generally require you to be fully...
-
Retail Sales Representative
2 months ago
Gosport, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Gosport, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers...
-
Retail Sales Associate
1 month ago
Gosport, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team in Gosport, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with...
-
Retail Customer Service Representative
1 month ago
Gosport, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Retail Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Gosport, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
-
Retail Assistant
6 months ago
Gosport, United Kingdom Utilita Full time**Title**:Energy Expert (Part Time) **Department**:Sales **Location**:Gosport Hub **Salary**:£25,105 (Pro Rata to £12,552.50 based on 20 hours a week) **Hours**:Monday - Saturday, shift rotation basis We are looking for part time people to join us in our Retail Hub, where you will interact with customers through face to face, telephony, and live...
-
Retail Assistant
6 months ago
Gosport, United Kingdom Utilita Full time**Title**: Energy Expert (Part-Time) **Department**: Sales **Location**: Gosport **Salary**: £25,272 (Pro-Rata) £12,636 based on 20 hours per week **Hours**: Monday - Saturday, shift rotation basis We are looking for part-time people to join us in our Gosport Retail Hub, where you will interact with customers through face to face, telephony, and live...
-
Retail Assistant
6 months ago
Gosport, United Kingdom Utilita Full time**Title**: Energy Expert (Part-Time) **Department**: Sales **Location**: Gosport **Salary**: £25,272 (Pro-Rata) £12,636 based on 20 hours per week **Hours**: Monday - Saturday, shift rotation basis We are looking for part-time people to join us in our Gosport Retail Hub, where you will interact with customers through face to face, telephony, and live...
-
Sales Assistant
5 months ago
Gosport, United Kingdom Savers Full time**Location**: Gosport **Hours per Week**: 12 hours with the opportunity to work more hours. **Shift pattern**:Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview **Salary**:£8.65 - £11.90 per hour **If you love retail, you’re in the right place.** Are you looking to join a...
-
Store Assistant
1 month ago
Gosport, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Store Assistant to join our retail team in Gosport, United Kingdom, and contribute to delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
-
Retail Assistant
2 weeks ago
Gosport, United Kingdom CV-Library Full timeJob Title: Energy Expert (Part Time) Location: Gosport Salary: £25,272 (Pro-Rata) £12,636 based on 20 hours per week Hours: Monday – Saturday, Shift rotation basis We are looking for people to join us in our Gosport Retail Hub, where you will interact with customers through face to face, telephony, and live chat. Don’t worry if you...
-
Retail Energy Advisor
2 weeks ago
Gosport, Hampshire, United Kingdom Utilita Energy Full timeRole OverviewWe are seeking a skilled and enthusiastic individual to join our team as an Retail Energy Advisor. This is an exciting opportunity to work in a fast-paced environment, providing excellent customer service and supporting our customers in their energy needs.About the RoleThis role involves interacting with customers through face-to-face contact,...
-
Optical Assistant
6 months ago
Gosport, United Kingdom Team Locum Ltd Full timeWanting to join a well-established team who offer fantastic career progression? Well, this role as an Optical Assistant may just be for youThis is a great first stepping stone to climb that career ladder Working in retail healthcare will offer on the job learning, next to highly qualified professionals as well as a personalised training in whichever path...
-
Assistant Manager
1 month ago
Gosport, United Kingdom CV-Library Full timeJob Title: Assistant Manager Location: Gosport Basic Salary: £24,000 - £27,000 DOE OTE: Between £32,000 - £36,000+ per annum Shift and schedule: 5 out of 7 days working pattern, high street hours! Priority Recruitment are pleased to present this exciting opportunity for an Assistant Manager based in the Gosport area (PO12). This...
-
Supermarket Assistant
6 months ago
Gosport, United Kingdom Blue Arrow Full timeSupermarket Assistant - stock replenishment Hourly Rate: Days : £10.42 Nights £13.65 Full and part time hours available, various shifts available, ongoing work with opportunity to other shifts. Start date - As soon as possible - Ongoing ADHOC work REGISTER NOW - REGISTRATION TAKES 10 minutes on our APP. If you are looking for a role where you are a...
-
Sales Assistant
5 months ago
Gosport, United Kingdom CeX Ltd Full time**Sales Assistants with a passion for games, Movies, gadgets and computers** **Location**:Gosport **Contracted hours**: 4 **About Us** - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade digital stock with the customer on the high street,...
-
Store Assistant
5 months ago
Gosport, United Kingdom Travis Perkins plc group Full time**What you'll do** 20 hours per week including weekend shifts Gosport store You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course, you’ll serve customers,...
-
Customer Service Assistant- Spar Rowner Road
5 months ago
Gosport, United Kingdom Appleby Westward Group Ltd Full time**Customer Service Assistant** **SPAR Rowner Road** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting opportunity for a part time...
-
Sales Assistant
5 months ago
Gosport, United Kingdom CeX Ltd Full time**Sales Assistants (Xmas Temp) with a passion for games, Movies, gadgets and computers** **Location: Gosport** **About Us** - We are a rapidly expanding company currently operating over 600 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade digital stock with the customer on the high street, providing a...