Fares & Ticketing Specialist

1 month ago


Surrey, United Kingdom C&M Executive Recruitment Full time

**Fares & Ticketing Specialist**
This leading specialist tour operator are looking for a Fares & Ticketing Specialist to join their team. In this role you are responsible for everything related to flights, including ticketing, documentation and ensuring best fares are sourced for all bookings. Salary of £25k to £27k with hybrid working and a range of fantastic company benefits.

**Fares & Ticketing Specialist - Role & Responsibilities**:

- Responsible for sourcing & purchasing airline tickets
- Issuing automated EMD's to pay for add ons such as seat reservations etc
- Advise fares (nett and published) to departments daily
- Processing of automated tickets through BSP or Amadeus
- Responsibility for checking BSP link and dealing with any ADMs / ACM's and querying any discrepancies
- Secure seats & rates for ad-hoc tours and all allocations
- Regularly review reservations system to ensure all ticketing information is correct and look at ways to improve the sales and administration function
- Weekly review of committed seats for all carriers
- Ensure all flight information on customer documentation is accurate and current
- Management of Amadeus queues
- Load and maintain contracts in reservations system
- Be on call to assist with out of hours assistance flights emergencies on a rota basis

**Fares & Ticketing Specialist - Skills & Experience Required**:

- Experience of working in a fares & ticketing role for a tour operator
- Amadeus proficient
- Experience of booking worldwide travel requirements using a GDS
- Excellent working knowledge of both net and published fares
- Working knowledge of IATA and currency regulations
- Strong communication skills with excellent spoken and written English
- GDS Fares and Ticketing Qualification / Fares qualifications BA1&2 or VA 1&2 would be an advantage
- Excellent attention to detail and accuracy skills

**Fares & Ticketing Specialist - Additional Information**:

- £25k to £27k dependent on experience
- Hybrid - 2 days office based
- Monday to Friday 9 to 5, with some out of hours cover for flight emergencies
- Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being initiatives & social events.


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