Transport Administrator
5 months ago
WS Transportation are looking for a Transport Administrator to join our team in Runcorn. It will be your responsibility to ensure an effective and efficient transport function; this will fulfil the requirements of all customers and will do so in a cost-effective manner, ensuring that all administrative processes are complete accurately. They will also support other departments within the business to offer administrative help.
**Key Accountabilities**:
- Administrative support to the Customer Service Manager
- Follow transport office administration procedures at all times
- Keep Line Manager informed of any irregularities
- Ensure that all transport queries are handled in an efficient and consistent manner, in accordance with customer requirements.
- Undertake routing of local delivery fleet
- Liaise with customers, driver and other departments
- Supporting the wider team
- Filing, Photocopying, Scanning
- To ensure service level agreements are maintained
- To ensure that all activities are undertaken in accordance with current legislation, Company policies and procedures and best practice.
- Provide support to the Transport Front Desk, Compliance Admin and Customer Service Team as required
**Knowledge, Skills and Experience**:
- Proficient working knowledge of MS Office Word/Excel/Outlook
- Demonstrate proven administrative experience
- Experience of working within a transport office environment
- Good local and national geographical knowledge
- Experience of routing desirable but not essential
- Organised with a methodical approach to tasks
- Ability to consistently follow set company procedures
- Confident telephone manner
- Effective communicator oral and written
- The ability to prioritise workload and work to deadlines
- Able to work from own initiative and also as part of a team
- Motivated, Pro-active and reliable
**Salary**:
- D.O.E
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer Service: 3 years (required)
- Administrative: 3 years (required)
- Transport: 3 years (preferred)
Work Location: In person
Reference ID: Transport Administrator
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