Representative, Client Processing

4 months ago


Poole, United Kingdom The Bank of New York Mellon Corporation Full time

**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.

We’re seeking a future team member for the role of **Representative, Client Processing **to join our OPTISM (Operations, Payments, Treasury, Issuer Services, Markets) team. This role is located in **Poole, UK **with a hybrid work model.

**In this role, you’ll make an impact in the following ways**:

- Processing of notices to clients informing of upcoming payments
- Investigate discrepancies on payment events
- Escalate issues as soon as identified to supervisor/manager
- Understand currency cut offs to prioritise daily workload

**To be successful in this role, we’re seeking the following**:

- Ability to work under pressure, to tight deadlines and with a sense of urgency
- Able to work methodically and do thorough checks of internal systems before contacting Clients
- Good Time Management
- Good attention to detail
- Ability to think logically and outside the box
- Use own initiative
- Good Communication Skills, confident using phone and MS teams
- Confident using MS Office e.g., Outlook, Excel

**At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards**:

- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP’s Climate Change ‘A List’

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.



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