Product Onboarding Consultant

1 month ago

Warrington, United Kingdom Bellrock Property and Facilities Management Full time

**Product Onboarding Consultant**

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When your part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine.

Part of the Bellrock Group - Concerto is a software company which provides Asset, Facilities Management and Project management software to both the public and private sector in the UK and beyond. The Concerto software platform is a recognised brand that helps organisations transform and streamline their asset and property management information and associated business processes. Concerto’s customers include HMRC, Capita, John Lewis and Waitrose, Her Majesty’s Prisons, Costa Coffee and many more. Due to the continued growth in our client base and interest in our product, Concerto has a vacancy for an additional Product Onboarding Consultant.

**How will you be the change?**:
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in - every role plays a part in driving us further and everyone can be the change. That’s how we deliver value for our customers, and building systems that lead the way.

And as a Product Onboarding Consultant with Bellrock you’ll do it by
- Conduct demonstration and consulting sessions (on the phone and in-person) and document with meeting minutes
- Document and validate customer’s business requirements and map to Concerto functionality, using expert knowledge of the product to determine any gaps in existing functionality and produce a specification document clearly detailing the user’s requirements to a consistent standard
- Utilise industry knowledge and experience of CAFM/IWMS software to advise customers on best practise implementation approaches to achieve significant value from the product
- Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using our standardised model for Customer Onboarding
- Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organisational readiness
- Present and manage sign-off of key milestones and deliverables, such as project kick-off, discovery, project plan, status report, change requests, Sandbox review, user acceptance testing.
- Attend internal project meetings and provide status on progress of activities and deliverables
- Provide customers with follow-up consulting and general assistance in areas of expertise, utilising Concerto domain knowledge specialist when necessar
- Be a “go-to” resource for specific functional areas for both internal and external users
- Document improvement suggestions and contribute to a product roadmap repository
- Contribute to internal knowledge share; review posted feedback on a continuous basis and respond to questions.
- Assist the Business Development Director with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time.
- When necessary create specification documentation on behalf of clients where system customisation is required
- Assist the Project Manager in creation and review of project documentation, implementing and managing the project delivery plan, logging and managing risks and issues and managing project budgets

**What does it take?**

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Product Onboarding Consultant you’ll need
- Minimum of 3 years’ experience in property/asset related industry
- Minimum of 3 years’ experience delivering software implementation solutions
- Proven ability to translate client requests into written specifications
- Quick learner with a passion for software technologies and ability to understand
- Ability to map processes and have worked in a large process mapping project
- Understanding of organisational change management and worked within a large change management project
- Strong proficiency in Microsoft Office products
- Deep understanding of common software implementation methodologies
- Excellent customer relationship acumen
- Ability to absorb New Product / Service Knowledge
- Ability to engage with multiple projects & customers at the same time and manage priorities.
- Excellent organisation, communication and collaboration skills
- Ability to lead and facilitate customer workshops and sessions
- Commercial experience a plus as up-sell and cross sell opportunities will be present

**Desirable**
- Acted as project manager/budget controller for property related software projects
- Member of Institute of Workplac

  • Onboarding Sales Consultant

    1 week ago

    Warrington, United Kingdom Centre Park Resources Full time

    An exciting opportunity has arisen to join Centre Park Resources Limited, part of the Sterling Group of Companies, which is one of the longest established contractor organisations in the UK. Job Title: Onboarding **Sales Consultant** Location: Warrington **Salary**: Competitive Our primary business is the sub-contracting of employees employed through the...

  • Onboarding Consultant

    1 month ago

    Warrington, United Kingdom Berry Recruitment Full time

    We have an exciting new position available within our Recruitment office, based in the Warrington branch of Berry Recruitment. The duties include; - Candidate Registration process via our new exciting new App. - Checking and verifying candidate documentation - Conducting candidate interviews - Processing DBS applications - Gaining References for...

  • Onboarding Consultant

    4 weeks ago

    Warrington, United Kingdom Berry Recruitment Full time

    We have an exciting new position available within our Recruitment office, based in the Warrington branch of Berry Recruitment.The duties include;- Candidate Registration process via our new exciting new App.- Checking and verifying candidate documentation- Conducting candidate interviews- Processing DBS applications- Gaining References for candidates-...

  • Onboarding Consultant

    4 weeks ago

    Warrington, United Kingdom Berry Recruitment Full time

    We have an exciting new position available within our Recruitment office, based in the Warrington branch of Berry Recruitment.The duties include;- Candidate Registration process via our new exciting new App.- Checking and verifying candidate documentation- Conducting candidate interviews- Processing DBS applications- Gaining References for candidates-...

  • Onboarding Consultant

    3 weeks ago

    Warrington, Cheshire, United Kingdom Berry Recruitment Full time

    We have an exciting new position available within our Recruitment office, based in the Warrington branch of Berry Recruitment. The duties include; - Candidate Registration process via our new exciting new App. - Checking and verifying candidate documentation - Conducting candidate interviews - Processing DBS applications - Gaining References for candidates...

  • Junior Recruitment Consultant

    1 month ago

    Warrington, United Kingdom Care at Home Group Full time

    Why not be a part of the next generation of Care at Home Group's Onboarding team... after an extremely successful 6 months, we are looking to appoint the next Junior Recruitment Consultant. Allowing Care at Home Group to support the phenomenal growth that we are currently facing!! You will join a very experienced team of recruitment constultants, you will...

  • Sales Consultant

    4 days ago

    Warrington, United Kingdom Adecco Full time

    Adecco are recruiting for a **Sales Consultant** to join a successful payroll company located in Warrington. This is a full time permanent position working **Monday to Friday 8:00am to 17:30pm** with a **salary of £23,000 per annum.** You will be expected to work in unison with other members of the sales team to promote products and services with a...

  • Onboarding Co-ordinator

    1 week ago

    Warrington, United Kingdom Optionis Full time

    Job Description We are looking to recruit a Onboarding Co-ordinator to support our Accounatncy and Parasol teams Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the...

  • Customer Onboarding Specialist

    1 week ago

    Warrington, United Kingdom Fox Group International Full time

    **Do you fancy working 4 days per week, without taking a pay cut? If the answer is yes, read on** Fox Group International are one of the leading providers of aesthetic, cosmetic and pharmaceuticals products. We are a beauty & aesthetic business that have disrupted the market with an innovative e-commerce platform. With a number of industry leading brands,...

  • Camhs Consultant

    1 month ago

    Warrington, United Kingdom Rig Locums Full time

    CAMHS CONSULTANT - MERSEYSIDE- LocumEngland, Warrington - Posted 5 hours ago Cpl UK Healthcare (formally RIG Locums) are currently looking for an experienced CAMHS Consultant Psychiatrist in the CAMHS Response Team, based at Warrington / Knowsley area. The post holder will need to support the CAMHS response team in making decision about management of 0-18...

  • Recruitment Consultant

    16 hours ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us:nBureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors.Due to growth and recent client wins across the energy sectors we are now seeking a dynamic Recruitment Consultant to support in the delivery of key projects. You will be responsible for...

  • Sales Consultant

    16 hours ago

    Warrington, United Kingdom Arnold Clark Full time

    £25,500 with no company car or £23,500 with company car - On target earnings of £35,000-£40,000 with uncapped earning potential - A flexible five-day working week - 33 days’ annual leave - All the training you need to thrive in your role - Private healthcare - Life Assurance - Generous retail discounts - Maternity & Paternity packages **Are you a...

  • Housing Consultant

    2 days ago

    Warrington, Cheshire, United Kingdom Rig Locums Ltd Full time

    Cpl UK Healthcare (formally RIG Locums) are currently looking for an experienced General Adult Consultant in the forensic unit, based at Warrington. The post holder will have RC responsibility for up to 16 low secure female patients detained under the Mental Health Act. The female forensic pathway includes pre-admission assessments, inpatient pathways,...

  • Recruitment Consultant

    2 days ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us:Bureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors.Due to growth and recent client wins across the energy sectors we are now seeking a dynamic Recruitment Consultant to support in the delivery of key projects. You will be responsible for...

  • Recruitment Consultant

    23 hours ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us:Bureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors.Due to growth and recent client wins across the energy sectors we are now seeking a dynamic Recruitment Consultant to support in the delivery of key projects. You will be responsible for...

  • Recruitment Consultant

    22 hours ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us:Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Bureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors.Due to growth and recent client wins across the energy sectors we are...

  • Recruitment Consultant

    15 hours ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us:Bureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors.Due to growth and recent client wins across the energy sectors we are now seeking a dynamic Recruitment Consultant to support in the delivery of key projects. You will be responsible for...

  • Recruitment Consultant

    15 hours ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us: Bureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors. Due to growth and recent client wins across the energy sectors we are now seeking a dynamic Recruitment Consultant to support in the delivery of key projects. You will be responsible for...

  • Recruitment Consultant

    10 hours ago

    Warrington, United Kingdom Bureau Technical Services Full time

    About Us:Bureau Technical Services are a world-class provider of tailored recruitment solutions, partnering with a number of global clients across the energy sectors.Due to growth and recent client wins across the energy sectors we are now seeking a dynamic Recruitment Consultant to support in the delivery of key projects. You will be responsible for...

  • Production Operative

    6 days ago

    Warrington, United Kingdom Eriks Full time

    Role: Production Operative Location: Warrington ABOUT US - We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives from your breakfast in the...