Housekeeper
6 months ago
Job Advert
**The HR Booth are delighted to be recruiting a Housekeeper on behalf of Forbes of Kingennie.**
**Who are Forbes of Kingennie?**
Forbes of Kingennie Resort have much to offer visitors of all ages, whether looking for pure relaxation or activity-packed holidays in Scotland. We are the ideal touring base, being virtually at the geographical ‘hub’ of Scotland in Angus near Dundee and Tayside, with the most extraordinary variety of wonderful scenery on our doorstep.
**What will you be doing?**
We are excited to be recruiting for a Housekeeper, where your responsibilities will be to clean and maintain our lodges, and all main resort areas (including bar, events hall, washrooms and reception) to a high standard. When cleaning the lodges you will work to the arrival and departure list to prioritise the cleaning for the day, create individual laundry bags for lodges containing the bedding and towels needed, maintain sufficient stock of all guest supplies in each lodge e.g. toilet roll, hand wash etc
You will also be responsible for reporting any maintenance issues, for example faults and damages, and ensure all hazardous cleaning materials are stored and used safely.
It is important that you maintain relationships with all departments within the resort to ensure a good flow of communication and understanding of customer expectations to ensure that service meets expectations, deal with any cleaning complaints in a prompt and professional manner and be flexible in your approach so that you can help with other duties when required.
A full job description is available on request.
This is a great opportunity for individuals who enjoy working in a fast-paced environment and take pride in providing excellent customer service.
**What we offer?**
- Staff meal when taking a break after 6 hours of work (for example, soup, sandwich, chips)
- Free coffee and tea or staff cordials (available in the kitchen) whilst on shift
- Staff discounts across the restaurant, sports shop, events, golf course, lodges
- Free catch and release fishing (Bankside and Burnside only)
- Company Pension
- Childcare Vouchers
- Cycle to work scheme
**What do we expect from you?**
We expect you to be the best you can be and take responsibility to ensure this happens by striving to provide an environment that is filled with energy and creativity and to deliver a high level of customer service.
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