Upper Gi Patient Pathway Navigator
3 weeks ago
The post holder will be the point of contact for the next steps in patient pathways following a cancer referral/diagnosis. The post holder will co-ordinate with the clinical team to arrange the next steps in the pathway and will communicate these to the patient. The post holder will communicate questions and queries from the patient to the clinical team and provide the appropriate response to the patient.
The post holder will be responsible for ensuring that progress in the pathway is recorded in the database system and that updates are added to the system in a timely manner.
You must have knowledge of the 62 day cancer pathway and a broad knowledge of the upper GI cancer pathway.
The role is demanding so you must be confident, assertive and have the ability to multi-task and remain calm under pressure. You will need good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount.
You will have experience in patient pathway management and will be confident using patient administration systems. Excellent team working, organisational and communication skills are all essential for this post, along with clear experience of resolving problems.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
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