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Customer Experience Centre Advisor
4 months ago
Customer Experience Centre Advisors
**Your new company**
Your new company is a facilities and maintenance organisation.
**Your new role**
The organisation are looking for a high volume of Customer Experience Centre Advisors to start in their Aztec West office. Core hours of the role are 08:00-17:00 (37.5 hours a week). This role is 100% office based. Main duties of the role include:
- Execution of end-to-end work involving engineers and supply chain
- Recording service requests, incidents and complaints accurately
- Monitor, action and escalate work orders
- Develop and maintain good customer relationships
**What you'll need to succeed**
- Experience working in a customer service or scheduling role
- Excellent communication skills
- written and verbal
- Confident IT skills
- Ability to work well under pressure
**What you'll get in return**
- Potential for permanent role
- Competitive hourly pay
- Free onsite parking
- No unsociable hours
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.