Retail Customer Service

2 weeks ago


Barnsley, United Kingdom Ladbrokes Full time

**About The Role**:
At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.

**What do you need to be successful?**
- You must be **18 years old or over** to work in one of our betting shops.
- Passion for delivering great customer service
- The ability to build positive relationships and communicate effectively
- Self-motivated with strong organisation skills
- Happy to work autonomously or part of team
- Be adaptable and a quick learner
- Ability to deal with tough situations in a calm and professional manner

**What we do**

We strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.

We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.

We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.

In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitability

**Benefits and Development**
- Performance based cash incentives paid every pay run
- Discounts to over 500 different retailers
- Pension Scheme & Annual share save
- 2 days Induction session to give you the best start when joining the business
- All new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleagues
- Ongoing performance development with your Line Manager to receive regular feedback and plan your personal development

**Working Patterns**

Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.

A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to week. Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.

Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

You will need the ability to travel freely to cover shifts in a variety of shops in the local area.

**About The Company**:
We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

**Diversity and inclusion at Entain**

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference.

**Wellbeing at Entain**

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

**Marketing Priority**: 3


  • Security Officer

    Found in: Talent UK C2 - 2 weeks ago


    Barnsley, United Kingdom B&M Retail Full time

    We are currently recruiting for a Retail Security Officer to join our store team in Barnsley.  This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends. No previous experience is necessary as full training will be provided – we want to hear from candidates with great communication...

  • Retail Assistant

    1 day ago


    Barnsley, United Kingdom Primark Full time

    **Retail Assistant** Location: Primark 520 **Salary**: £9.66 Under 23 £10.00 Over 23 Employment type: Temporary Job type: Part Time 5 days out of 7 Contracted hours: 20 per week Shift pattern: Varied shifts mornings; and weekends - all will be discussed at interview We’re Primark - one of the biggest names in fashion retail with over 400 stores...

  • Retail Supervisor

    2 days ago


    Barnsley, United Kingdom Horsfields Nursery Full time

    Supervisor, Retail plant nursery, Silkstone, Barnsley We are looking for a supervisor with with a background in retail sales, experience in up-selling and giving advise in order to sell product Flexible hours. Pay rate negotiable 10-18 hours a week Over time available in busy periods The nursery is open seven days a week 10am - 4pm. Working hours will...


  • Barnsley, United Kingdom Sterling Meat Company Ltd Full time

    Meat Mart Barnsley are looking for a Part-Time Retail Store Colleague to join their team. This is a great opportunity to join a dynamic business with the potential to develop your career. Applicants must be friendly, well presented, hard-working with an excellent attitude to customer service and willing to work as part of a busy team. Previous experience...


  • Barnsley, South Yorkshire, United Kingdom The Kay Group Ltd Full time

    Retail Customer Service Manager-Rockingham Service Station-Birdwell,Barnsley Due to petroleum licensing regulations applicants MUST be 18 years of age or above. £27,500 to £29,000 depending on experience with OTE bonus £8000 Employee Benefits 15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform About the...


  • Barnsley, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Location: Barnsley** **Working hours: Full time (40 hours a week) or Part time - flexible with hours - 24 minimum - Weekend working is essential** **Full training provided** **Benefits**: **Specsavers perks, additional birthday day off, company sick pay depending on length of service, enhanced maternity & paternity pay and...


  • Barnsley, United Kingdom Sterling Meat Company Ltd Full time

    Meat Mart Barnsley are looking for a Part-Time Retail Store Colleague to join their team. This is a great opportunity to join a dynamic business with the potential to develop your career. Applicants must be friendly, well presented, hard-working with an excellent attitude to customer service and willing to work as part of a busy team. Previous experience...

  • Retail Assistant

    4 days ago


    Barnsley, United Kingdom Boots Full time

    Summary Job Reference: - 229785BR Barnsley, Queen St Permanent 22.5 hours per week **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a...

  • Customer Service

    3 days ago


    Barnsley, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role: Customer Service Advisor** **Rate: £10.42 per hour (£10.78 after 12 weeks)** **Hours - 4 rotating shifts**: Week 1 - 8:00-4:30 - Monday, Tuesday, Friday, Saturday, Sunday Week 2 - 8:30-5:00 - Monday, Wednesday, Thursday, Friday, Saturday Week 3- 9:00-5:30 - Monday - Friday Week 4 - 9:30-6:00 - Monday - Friday **Start Date: 22.05.2023** First...


  • Barnsley, United Kingdom Reed Business Support Full time

    Our public sector client is looking for a Customer Service Administrator to join their Construction Services planning team; helping to deliver a customer focused service. Initially based out of the Carlton depot, you will have the possibility of working from home once training is completed! Main duties: - Electronically schedule, allocate, and dispatch...


  • Barnsley, United Kingdom Salvation Army Trading Co. Ltd. Full time

    **The role**: We are looking for a friendly & helpful area collections driver to work 37.5 hours per week. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our teams in making the shop as successful as it can be. As an area collections driver you...


  • Barnsley, United Kingdom Staff 365 Recruitment Services Full time

    Customer Service Advisor **Salary**: 20k Hours: 8am to 4.30pm or 8.30am to 5pm Location: Barnsley S75 Contract: Permanent **OVERALL PURPOSE OF THE JOB** Ensures proper flow of office procedures, and supports the Office Manager by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to...


  • Barnsley, United Kingdom Essential Recruitment Full time

    **Customer Service Driver - Barnsley** An amazing opportunity has arisen for a Customer Service Driver to join our friendly, manufacturing client based Barnsley town. This position will include 2 drops where you will be required to transport products between their Barnsley and Hull sites. **Key details**: - Monday to Friday, 5am - 2pm - £10.82 per hour...


  • Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- KERESFORTH HILL ROAD - 100803 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 16 - Company Name- HIGH STREET, DODWORTH - 100267 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Service Advisor

    Found in: Talent UK C2 - 1 week ago


    Barnsley, United Kingdom Sanctuary Housing Full time

    The role of Customer Service Advisor will include: Delivering high quality and consistent service in relation to debt recovery and debt prevention Advising account balances and collecting payments in full Negotiating and creating affordable repayment arrangements Developing, building and maintaining relationships with customers Identifying any...


  • Barnsley, United Kingdom Lifetime Financial Management Full time

    **Job Title**: Lifetime Coach **Department**: Digital Wellbeing **Location**: Dodworth, Barnsley **Reports To**: Digital Experience Manager **Summary**: **Responsibilities**: - Provide excellent customer service to clients by answering questions, resolving issues, and providing guidance on the planning process. - Work with clients to understand their...

  • Customer Supporter

    Found in: Talent UK C2 - 2 weeks ago


    Barnsley, United Kingdom Sanctuary Supported Living Full time

    The role of Customer Supporter will include: Providing front of house reception duties Developing innovative and varied individual and group activities Promoting and evaluating activities for customers, enabling them to reach their own potential Assisting and encouraging customers to access and maintain a level of integration into the wider...


  • Barnsley, United Kingdom Bidvestnoonan Full time

    **Security Customer Service Ambassador** **Barnsley - S70** **£9.90 per hour** **5 in 7 - 40 hours per week. days. We have two different roles,** **Days - with shift times of 0700-2300** **Nights - with shift times of 2300-0700** A fantastic opportunity has arisen within Bidvest Noonan. **Duties** To assist the Service Delivery management team in...

  • Customer Service

    2 weeks ago


    Barnsley, United Kingdom Euroglaze Ltd Full time

    **Customer Service / Order Processing Administrator** 24 hours / week - Reduced hours / Flexible working Euroglaze Ltd is a family business based in Barnsley, specialising in the fabrication of PVCu windows and doors. We are looking for an experienced and enthusiastic Customer Service / Order Processing Administrator to join our Customer Service...