Postroom Administrator

**Overview**
As a **Postroom Administrator **, you will be part of the Support Services team, supporting the business with postal services, archiving, scanning and courier services. You will interact with all the Corporate Markets business and will provide the very highest level of customer service to the business.
This role is based on site at our stunning city centre office in Leeds,
The role is full-time, Monday to Friday.

**What you’ll be doing**:

- Using an x-ray scanner to check all incoming mail and courier packages, followed by opening, sorting and preparing all incoming mail for scanning and delivering it to the correct department
- Checking and verifying legal documents and returning legal documents to Shareholders
- Using a digital workflow system to categorise work and allocate to departmental workbaskets
- Responding to all enquires and logging all boxes on the Archive Retrieval system
- Preparing and logging all outgoing mail items in preparation for collection by Royal Mail or Whilstl, in addition to ordering bike, small van or international couriers as requested by departments
- Responding to colleague queries at the postal hatch
- Answering the telephone, responding to queries and following up on any queries

**What we’re looking for**:

- A team player with the ability to work on their own initiative
- Flexibility, adaptability and a willingness to respond to customer requirements
- Excellent attention to detail, with good organisational skills
- Good communication skills, with the ability to liaise with a variety of customers and colleagues
- Working knowledge of Excel, Word and Outlook
- A strong customer service ethic with great interpersonal skills
- Self-motivation with good problem-solving skills

**About Link Group / Corporate Markets**:
A global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.
From equities, pension and superannuation to investments, property and other financial assets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

Our Corporate Markets division provides clients with a comprehensive corporate markets offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry (transfer agency), custody, fund administration, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as all types of insolvency solutions and class action services. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading technology platforms.

**What’s in it for you?**
- A competitive salary plus benefits.
- 23 days’ holiday to start, (rising to 25) plus Bank Holidays, with the opportunity to buy extra leave.
- Company matched pension scheme, life assurance, a cycle2work scheme, fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- There could be the possibility of flexible working options
- You’ll get the chance to follow your chosen career path anywhere in Link Group. You’ll be joining a network of 7,000 experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that.

**What we hope you’ll do next**:
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion and we’re committed to creating an inclusive environment for all employees.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Corporate Markets division provides clients with a comprehensive corporate market offering