Lead Field Engineer

2 weeks ago

Bournemouth, United Kingdom Sentinels Full time

**Lead Field Engineer**
Bournemouth, Dorset
**The Company**
Sentinel are a high-quality provider of life safety and security systems. We strive to provide a service like no other and have decades of combined experience in installing, servicing and maintaining fire detection, security and warden call systems. The businesshas grown rapidly year on year without a sales team. Most of our work is secured via referrals as we built a strong reputation for engineering excellence and great customer service.
We are passionate about people. As an ex-fire engineer himself, our MD knows the importance of supplying our engineers with the best training, vehicles, tools, and equipment. We are equally passionate about supporting our end users and all pull together todeliver the highest standards of customer care. What’s more, we are a fun business to work in - our engineers are regularly invited to events ranging from go-karting to Dragon boat racing as well as meals out with the rest of the team
We are now looking for a Lead Field Engineer to join our expert team on a permanent, full-time basis.
**The Benefits**:

- Salary of (£39-£42k OTE factoring ON-Call and Overtime)
- Private Medical Insurance
- 21 days’ holiday plus eight Bank Holidays
- Statutory pension contributions
- Access to company vehicle
This is a fantastic opportunity for an experienced installation engineer with a background in safety and security systems to join our independent, family-run company.
Unrivalled in our commitment to customer service and high-quality workmanship, you’ll have the chance to play a vital part in our ongoing success and ensure we can continue to achieve our goal of making our client’s feel protected and secure.
So, if you want to step into an engaging and varied role with our highly accredited organisation, we want to hear from you
**The Role**
As a Lead Field Engineer, you will oversee installation activities for a range of fire / security (CCTV, door entry / access control systems) and warden call systems at customer sites.If you skilled in one or more of these system types, we would love to hearfrom you as we will heavily invest in your training and have our own in-house training centre.
Providing technical expertise to team members, you will act as the main point of contact for technical enquiries whilst conducting work in the field and ensuring works are carried out on-time and to the highest possible standards.
Ensuring the delivery of an efficient, first-class customer experience, you’ll escalate difficulties that may impact service delivery and ensure yourself and your team adhere the booking schedule.
**About You**
To be considered as a Lead Field Engineer, you will need:

- Experience of working with one or more of the following systems: addressable Fire detection, Warden Call, CCTV, Door Entry or Access Control systems
- Experience of self-managing end2end installation projects
- Proven track record of communication at varying stakeholder levers
- Experience of coaching and mentoring team members
- Excellent organisational and problem-solving skills
- To be educated to GCSE level (or equivalent)
Other organisations may call this role Field Service Engineer, Installation Engineer, System Installation Engineer, Security System Installation Engineer, or Fire & Security Engineer.
Webrecruit and Sentinel are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.

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