Customer Service Advisor

4 weeks ago


Bournemouth, United Kingdom Pennon Water Services Full time

**Are you looking for a new challenge where you can use your communication skills and help our customers?**

We currently have some exciting opportunities available as a **Customer Service Advisor **to join our team working in **Bournemouth**. You will join us on either a **part-time or full-time, permanent** basis, and in return, you will receive a competitive salary of **£22,133 per annum (pro-rata). **Your **working hours **will be between **16.5-38.5 hours per week, **working **Monday to Friday **and **covering the business hours **of**8.30am****:

- **5.30pm**.**

As our **Customer Service Advisor**, you will be working in the contact centre and will be the first point of contact for our customers helping solve their queries and answering their questions.

What we are looking for:

- NVQ - Customer Services Level 1-2 (Desirable)
- Contact centre experience and customer contact
- Excellent communication skills, both written and verbal

What's in it for you:
Pennon Water Services is part of the Pennon Group and at Pennon, who are one of the largest companies in the South West and we are proud to have been awarded Investors in People recognition.

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us.

**In return, we will offer an excellent range of benefits including**:

- Generous holiday allowance plus bank holidays
- Competitive loyalty scheme starting at 2 years’ service
- Career pathway progression scheme
- A discretionary bonus
- Competitive contributory pension
- Access to the Pennon Group Sharesave scheme
- Various health benefits
- And more

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £22,133.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

Application deadline: 15/02/2023
Reference ID: #925



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