Keyholders - Bicester Store

5 months ago

Bicester, United Kingdom NEOM Wellbeing Full time

**The Company**

At NEOM, we believe WELLBEING starts with the little moments. Our vision is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. Our 100% natural fragrances are designed to help boost your energy, give you a mood lift, help you sleep better, and reduce stress.

**The Role**

We are looking for two Keyholder-Sales Assistants who have a passion and flair for customer service to join our store in Bicester Village. The two available opportunities are for 22.5 hours and 30 hours a week. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

**What You Will Do**
- Drive forward sales and company objectives
- Be responsible for opening and closing of the store
- Take responsibility for cashing up and banking procedures
- Assist the team and store management with daily tasks
- Be proficient in Microsoft Office, Excel and Google Drive
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Work on initiative and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

**Requirements**:

- Retail experience within a health/beauty environment
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Self motivator and be able to maintain impeccable standards in store
- Confident communicator - treat everyone with honesty, kindness and respect
- Able to work effectively with cross functional teams
- Meticulous attention to detail
- The ability to work retail hours - which can include weekends and evenings
- Confidence in the use of MS Office, Excel and Google Drive

**What We Would Love**
- A love of customer service and to be able to translate this to inspire your colleagues
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others
- Self-motivator who works on initiative
- Thrives in a fast-paced business and adapts easily to change

**Benefits**
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

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