IT Apprentice

**Employer description:**

Bates IT has over 25+ years’ experience in delivering large scale digital transformations and operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk, effectively making us a unique unifiedservice provider.

**Our core values include** flexibility towards the changing needs of our customers, ownership and accountability for the services we provide, passion for continual service improvements & delivering exceptional service to our customers. EverythingBates IT provides is underpinned with solid, mature and robust processes, which ultimately lead to the successful management of all our digital service offerings.

**Overview:**

Bates IT are a family IT Company supporting an NHS Trust with headquarters in Worthing.

We will be providing mentoring and guidance to help you develop your career in IT and do not expect detailed knowledge, however some understanding of these areas is important.

Clear thinking, good communication skills, good documentation and being proactive is an important requirement of this role.

**Main responsibilities:**
- Provide remote 1st line support
- Desktop Migrations from one domain to another Office 365 Mailbox setup and configuration Active Directory configuration (users and computers)
- Windows pc and laptop roll outs
- Install printer and toners
- Travel to NHS sites and provide preventative maintenance support

**Required skills**:

- Can drive a small van [as travelling will be key]
- License holder
- Great communication skills as working on NHS sites

**Personal qualities**:

- Being able to communicate well with your fellow colleagues
- Be willing to learn and stretch your capabilities
- Team player and reliable

**Entry requirements**:
The entry requirements for this Azure Cloud Support Specialist programme are as follows:

- GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Find out more here:**

**Working week**:
35hrs a week.

Monday to Friday, either 8am - 4pm or 10am - 6pm.

**Important Information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.