French and German Speaking Technical Customer

1 week ago

Blackburn, United Kingdom French Selection Full time

Blackburn

Ref: 2311GF

**COMPANY PROFILE**

Our client is a well-established and innovative tech company with international operations

**RESPONSIBILITIES**

**French and German Speaking Technical Customer Support**
**Salary: £26,500 pa**
**Location: Blackburn, Lancashire
- Hybrid working pattern**
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
**Ref: 2311GF**

**Monday to Friday**
**Hybrid working system
- 2 days in the office per week**
**Full training provided**

**Main duties**:
To be responsible for providing high-quality level of customer service to customers relating to their products

**The Role**:

- To deliver excellent Customer Service through their helpdesk
- To resolve issues relating to the company’s products
- To provide comprehensive responses to customer queries in a timely manner
- To keep accurate records and data input
- To liaise with other internal departments
- To fulfil ad hoc duties as required

**CANDIDATE'S PROFILE**
- **Fluent in German and French**:

- Previous customer care experience beneficial
- Experience working in a contact centre / technical support environment an advantage
- Excellent communication skills in English, Spanish and French
- Proactive & dynamic
- Willingness to learn

**SALARY**

**£26,500 pa**

**Keywords**

Customer Care, Customer Service, Customer Support, Support Coordinator, Product Support, technical support, helpdesk, contact centre, 1st and 2nd line support, IT, tech, French, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian

**STATUS**

Live

**SALARY**

26,500 pa

**REFERENCE**

2311GF

**LOCATION**

Blackburn

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