Bank Admin

ROYAL NATIONAL ORTHOPAEDIC HOSPITAL NHS TRUST

Temporary Staffing Department

Band 3 Clerical Admin worker Full Time ONLY (Monday to Friday)

Salary range - £12.76 per hour all inclusive

The Royal National Orthopaedic Hospital is a major international teaching centre of excellence for Neuro-musculoskeletal healthcare.

Temporary Staffing Department requires clerical workers to take up temporary clerical assignments available through the Trusts vacancy panel.

The Royal National Orthopaedic Hospital operates an Admin and Clerical Bank, which plays and important role in providing comprehensive clerical support to the directorates across the Trust. We offer full time hours on longer-term placements and we are seeking competent and reliable staff who can demonstrate a strong customer focused approach who would like to join the Admin and Clerical Bank. As a clerical worker you will provide general clerical support to the area that you have been assigned to which may include reception, data entry, filing, ordering supplies, taking telephone calls, photocopying.

If you have a flexible, reliable and adaptable approach you can contribute to the smooth running of the organization. You will have a pleasant telephone manner and good communication skills are essential. You will also be computer literate with experience of Word and Excel.

These posts will provide a challenging opportunity for motivated enthusiastic individuals who wish to work in a health service environment.

Experience in Information Technology are essential.

General administrative skills.

Good communication and interpersonal skills.

Ability to work under own initiative.

Ability to work well within a team.

Organisation skills.

Time management skills.

The RNOH recognises that vaccination remains the best line of defence against COVID19 and encourages and supports all staff to be vaccinated.

**Main responsibilities**:
To prep case notes for clinics and ensure they are available in good time.

To register patients on Patients Administration System (PAS) ensuring all information required is available.

To book follow up and ward discharge appointments.

Ensuring that case note tracking is carried out in accordance with the Trust’s computerised case note tracking system.

Dealing with telephone enquiries and assisting callers to the department.

To ensure that good housekeeping and working practices are demonstrated at all times.

Assisting with general office duties as requested by the supervisor/Manager.

Responsibility for maintaining the repair of case notes and x-rays, in line with the trust’s standard of record keeping policy.