National Account Executive

3 weeks ago

Peterborough, United Kingdom St John Ambulance Full time

**What's involved**:
**Department**:
Sales & Customer Service

**Salary**:
£23,150 - £25,633 plus OTE bonus

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance is playing a vital role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

This is a fantastic opportunity to join us as a National Account Executive within our Business Development team. The role will play a vital part in delivering sales growth to meet the financial targets of the Sales & Marketing function for Workplace Training and Supplies. You will build long term relationships face to face with our developing Gold National Trainng customers and develop existing customers to drive growth and achieve sales revenue targets in both First Aid and Health & Safety market.

The role benefits from a competitive salary, generous pension, 33 days holiday - increases to 38 over 5 years (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care, mental health and wellbeing tools and volunteering days. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

**Please see the job description for more detail (this can be viewed on our website or once you click apply)**

**About You**:

- You will have experience of building rapport & developing sustainable relationships in a B2B environment with major corporate customers.
- Have the ability to win, retain and grow new customers in a face to face environment
- Have a strong customer focus with the ability to listen and respond to customers to provide a quality service
- Have excellent interpersonal skills

**About the Role**:

- You will need to Proactively maintain and build positive relationships resulting in St John Ambulance being the preferred supplier of first aid and health & safety products and services, including preparing and conducting business reviews, making presentations,
- Support the National Account Manager to grow the business with Major Accounts responding to pre-qualification questionnaires, submitting bids/proposals, preparing tenders, proposals for additional services, up-selling and cross-selling, leading tender
- Establish and implement contact plans for all major accounts, including elements such as face to face visits, phone calls, structured and less formal visits, customer satisfaction reviews etc.
- Contribute to the overall achievement of the face to face team for both workplace revenue and also St John Ambulance supplies.
- Support the National Account manager to convert opportunities and build new accounts in line with the strategy plus retain and grow the existing customer base by identifying upsell opportunities.
- Achieve or exceed targets, in terms of quality and frequency of contact.

**About Us**:
This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

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