Senior Mortgage Arranger

-Job description

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of **Senior Mortgage Arranger** role based within Wealth & Personal Banking.

The Senior Mortgage Arranger role within our branch network is to establish and grow our Mortgage business. You will be providing a professional mortgage advice service to both new and existing customers in line with the Bank’s policy on treating customers fairly (TCF). The role is expected to deliver a high quality, customer driven, sales focused service by identifying customer needs for Mortgage products providing advice, to meet those needs.

**In this role, you will**:

- Proactively drive mortgage performance and track MI to ensure that all personal and team sales performances exceed plan
- Seek out new and innovative ways to drive our mortgage business and challenge barriers in the mortgage sales process
- Working closely with the Product & Credit Teams to identify opportunities and best practices
- Recognise the wider financial planning needs of individual customers and make referrals to other areas of the bank, where the customers’ wider needs can be met
- Be the key contact for all of the Lead Generator relationships
Requirements

**To be successful in this role you should meet the following requirements**:

- Relevant product knowledge including knowledge of Mortgage and Protection products
- Role relevant qualifications, i.e. Full CeMap qualification or equivalent
- Experience of working towards sales targets and willingness to be assessed against sales achievements
- Achieve targets and meet expectations whilst supporting and encouraging others to do the same
- Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
- Experience of successful budget management and use of numerical data to assesses and report on performance and/or identify business issues and opportunities
- Use their business knowledge and understanding of customer needs to successfully manage and grow customer and Lead Generator relationships

**You’ll achieve more when you join HSBC.**

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

**Telephone: +44 207 832 8500