Voids Coordinator

Salary £36,499 Per Annum (+ £1,800 ECU)
- Location Battle, East Sussex

**What you'll do**

We’re looking for an experienced **Voids Surveyor **who wants to make a difference and strives in a challenging fast paced environment. If you’ve a proven track record of providing excellent responsive repair and void surveying services within the housing sector, you’re just what we need. Combined with great customer service and the natural ability to build relationships with contractors, stakeholders and consultants, you’ll fit the bill for a fabulous opportunity that’s arisen to join us as a **Voids Surveyor. **This is to supplement our existing resources.

**In this exciting role, you will**:

- Implement the Property Services void process, liaising with others to ensure void maintenance work and the letting of the property is completed in a timely, efficient, effective and cost-efficient manner
- Monitor contractor performance, chasing outstanding or incomplete works and resolving customer complaints and enquiries
- Collaborate and liaise with other directorates to ensure all voids (minor & major) are effectively monitored, progress is tracked, and the process is handled in an efficient manner in line with all relevant policies, procedures and management plans
- Liaise with internal / external customers and contractors to ensure a high standard of service is achieved and exceeded, including the analysis of survey data.

This is a full-time, permanent position.

**What you’ll need**:

- Experience in undertaking building surveying, including undertaking inspections, diagnosing defects, identifying breaches in lease and building standards, specifying remedial works
- Experience of working with contractors using SOR’s and non-SOR’s contracts
- A competent knowledge of relevant and current, codes of practice, building regulations, health and safety legislation, standards and materials
- Extensive experience with building surveying within Housing
- A proven track record of contract management responsibilities
- A full **UK Driving Licence** and access to a vehicle.

The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. You’ll need to live our one team culture.

**What you'll need**

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

**What's in it for you**

Pension

Life assurance

Healthcare cash plan

Eyecare & dental

Birthday leave

Retailers discounts

Cycle to work

Buy & sell annual leave

Season ticket loan

In-house academy & career development

Flexible working