Medical Receptionist

We are looking for an enthusiastic receptionist, keen to become part of our friendly family practice located in Tamworth or Fazeley branch.

We are seeking a caring, committed receptionist who will share our patient focused approach; we can accommodate both part and full time hours, alongside the other members in the reception and administration team.

**About us**

The practice comprises of both clinical and non-clinical teams. The clinical team consists of 4 GP Partners, 3 Salaried Drs, 2 ANP’s, 2 Practice Pharmacist, 3 Nurses & 2 HCAs. The non-clinical team comprises of receptionists, administrators and secretaries. In total, there is approx. 50 members of staff within the practice.

The practice has a long-standing history in the local community, dating back to the 1930's. As a result, the practice has a strong ethos of putting the patient first, encouraging and supporting personal development, aiming to deliver the best care at all times whilst providing a friendly caring environment for both patients and colleagues.

**Responsibilities**:

- Answer telephone calls and greet patients and visitors
- Booking appointments and directing to appropriate services
- Undertake a variety of administrative duties to assist in the smooth running of the practice
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Administrating the waiting room and appropriate systems.
- New Patient Registration
- Management of repeat prescriptions
- Liaise with GP’s and Reception/Administrative Team
- Management of patient enquiries
- Undertake any other additional duties appropriate to the post as requested by the partners, or any member of the management team.

**Person Specification**

**Experience**
- GP reception experience
- Experience working on computers (EMIS clinical system)
- Microsoft Office package (Word, Outlook, Excel)

**Employer details**

**Employer name**

Laurel House Surgery
12 Albert Road, Tamworth, B79 7JN

Fazeley Surgery, Albert Road, B78 3QJ

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

Application question(s):

- Are you familiar with EMIS clinical system?

Work Location: In person

Application deadline: 21/04/2023
Reference ID: Medical Receptionist