Dnp Claims Coordinator

Job Introduction
Colas are responsible for the eight-year Maintenance & Response contract for National Highways Area 9. The contract covers around 2,300 miles of Strategic Road Network within Herefordshire, Worcestershire, Warwickshire, Staffordshire, and Shropshire, as well as parts of Gloucestershire, Derbyshire, and Leicestershire. We deliver cyclical maintenance, reactive maintenance, incident response, severe weather response and minor works in a region that has five strategically critical motorway interchange junctions, as well as being at the heart of the new HS2 network. Area 9 is a critical transport hub enabling customer journeys across the UK

At Colas, we are looking for someone to join the team as a Damaged Network Property (DNP) Claims Coordinator in Coleshill or Warndon. To provide support to the Commercial team with the administration of the Area 9 M & R Contract, (Highways Maintenance & Response Contract). As a DNP Claims Coordinator you will be responsible for the timely completion of the cost packs associated to Incident repairs. You will work closely with the operational teams and incident response manager to provide reports associated with damaged to network property in order to support national highways with cost recovery. You will have some experience in the use of estimating software packages such as Causeway, Candy etc.

Main Responsibilities
In this role you will provide the provision of accurate and timely commercial reports and advice to senior management team whilst monitoring contracts and reporting against the appropriate commercial targets. You will ensure value and cost associated with the various workstreams are reconciled and recovered via the contract mechanisms within Area 9 Contract. You will provide support and advice to the project operational teams. You will be responsible management of budgets, cost forecasting, management and control processes including the use of contract programmes, change and risk registers. You will work to ensure the continual improvement of processes, procedures, and tools to enable the monitoring and management of key commercial. You will ensure all commercial processes comply with Colas’ corporate governance and comply with group standards. You will identify and interpret Key Performance and Result Measures. To keep records, complete all necessary paperwork, communicate and liaise with other employees of Colas, sub contractors, the emergency services, the police, the general public, clients and customers in support of DNP processes. You will perform other duties from time to time as instructed the Commercial Manager.

About The Company
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.

Colas is fully committed to promoting equality and diversity and maintaining a culture of fairness, transparency and respect for all employees, clients, communities, suppliers, contractors and other stakeholders. Colas aims to be inclusive, meet diverse needs and promote awareness and ownership in the workplace and the communities in which we serve.

Colas values the strength and differences that a diverse workforce brings to the organisation and believes that by harnessing these differences, we will foster a productive environment where equity and mutual respect are intrinsic, where talents are being fully utilised and organisational goals are met.

Package Description

As well as a highly competitive salary, Colas offers some great benefits with this role, including:

- A generous pension contribution
- Life assurance cover (x4 basic salary)
- 25 days annual leave + bank holidays (with the option to buy/sell more)
- Flexible working policy
- Opportunity to study towards a professional qualification fully funded
- Ongoing training and personal/professional development
- Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal