Dispensary Assistant

6 months ago


Great Dunmow, United Kingdom Primary Care Careers Full time

**About the Role**:
An opportunity has arisen at Angel Lane Surgery for a dispensary assistant to join our busy dispensary team, at the heart of our patient care service.

This is a part time role; the working pattern will be part time, 19 hours per week, worked over 4 days.

The main responsibilities of the role include:

- Greeting and directing all patients at the dispensary counter;
- Accepting, issuing and handing out prescriptions and dispensed items;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Answering the telephone, promptly;
- Flexibility to cover other areas when required - multi-skill mix;
- Any ad hoc work which is requested of the post-holder.
- possess experience of working in a busy, public environment, ideally
- be flexible, with a positive attitude
- need to demonstrate good team-working and communication skills
- ensure an excellent standard of patient care
- have general practice experience and knowledge of_ EMIS_, ideally

**About Us**:
We are a busy surgery, in the heart of our local community, with the aim of our practice utilising the combined skills and knowledge of its clinical and non-clinical staff to provide a cohesive and efficient service to our patient population.

We strive to provide a service to its patients that benefits all. We work together to improve GP services and work alongside the ICB and CQC to implement key medical advances.

By using our shared expertise to tackle the challenges of general practice today, we can keep local surgeries thriving and provide the excellent care that our patients need now and in the future.

**Disclosure and Barring Service Check


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