Digital and Strategic Accounts Director for The
2 months ago
**Job Details**
**The Challenge**:
The Digital and Strategic Accounts Lead within the FM vertical will be responsible for a dedicated account. The role requires a dynamic, highly effective, and engaging seller with a strong foundation in C-Suite relationship selling and deep industry expertise.
You will drive business outcomes for a large customer by owning the executive relationship and leading (indirectly) teams of sellers for specific regions/products/solutions/services that enable that customer to achieve their mission. This role is accountable for driving strong sales growth, increased share of wallet, via leading world class solutions that dramatically improve outcomes for customers.
- Be accountable for the defined EMEALA/Global strategic account
- Responsible for the strategy and growth plan for core business, decarbonisation and digital as well as business execution to attain above market growth and capture entitlement within the defined account
- Lead and mobilise enterprise teams (sales, digital, services, engineering) and senior executives (VPs, President) to commit to drive Johnson Controls’ strategic business
- Lead strategic account strategy, planning and execution within our individual businesses, through close collaboration within region sales, marketing and operational teams
- Represent EMEALA/Global in executive council engagements, operational reviews and strategic events
- Collaborate with the regional senior team to implement demonstrable actions to drive increase in customer success and loyalty
- Drive growth through detailed account planning focusing on delivering and developing customer outcomes in areas such as sustainability, digital transformation, smart buildings and health/wellness of employees
**What's needed to succeed**:
- Minimum 10 years of demonstrable experience in senior commercial leadership roles
- Passion for growth and customer excellence
- Experience in building effective programs like big ticket solution sales to drive above market performance in customer retention, acquisition, and expansion
- Demonstrable experience in selling and partnering at C-suite level
- Be a constant improver on your own selling capabilities with experience or openness to gain experience in sales methodologies such as Holden, Challenger, RSVP, etc.
- Good knowledge of commercial technologies & platforms (e.g., Salesforce, Altify, etc.)
- Demonstrable experience in how to drive effective utilisation and return on such investments
- Willingness to travel regularly through the region
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