Administration Assistant
3 weeks ago
**Administration Assistant/Receptionist**
**£11.12 per hour plus company benefits**
**Part Time - 24hrs per week**
**A Top 20 Care Home Group 2023**
Earlsfield Court is a stunning residential and dementia care home located in Bexhill-on-Sea. We have an opportunity for an Admin Assistant/Receptionist to work on a part time basis, 3 days per week to include alternate weekends. Shift times are 9am-5pm.
We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR and recruitment related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.
**Main Responsibilities**:
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
**Person Specification**:
- Excellent customer service skills
- IT literacy - competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
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