Provisioning Agent

3 weeks ago


HenleyonThames, United Kingdom Neoci Ltd Full time

**Job Title: Provisioning Agent**

**Location: Henley-on-Thames office and home working**

**Salary: £25k - £29k Dependent on experience**

**Role and Responsibilities**
- Provision services for new orders
- Communicate with customers, suppliers and internal customers on a needs basis
- Dispatch equipment to customers as and when necessary
- Upkeep an accurate and informative order stack
- Allocation of engineering resource for provisioning orders
- Ensure orders are completed within published SLAs (where feasibly possible)
- Maintain, review and upkeep milestone SLAs
- Daily liaison of requirements with Head of Provisioning
- Provide customer with key milestone updates
- Upkeep and realization of provisioning related quality objectives
- To ensure all output conforms with the Quality Policy
- Own any additional projects which are reasonably passed to you from the Head of Provisioning
- General office duties as per established HQ working practices

**Objectives**
- Improve customer satisfaction levels through timely and accurate realization of customer orders
- Improve the order-to-bill cycle by ensuring all orders are completed within SLA
- Competently manage an order stack of up to 100 orders (within a given timeframe)
- Overarching attitude of continual improvement

**Qualifications and Education Requirements**

Ideally understanding of all elements of the provisioning work process, and how products are provisioned

**Preferred Skills**
- Highly articulate
- High standard of written English
- Numerate
- Outgoing
- Open and transparent approach to your work
- Knowledge/understanding of Voip/Payment solutions would be an advantage



  • Preston on the Hill, Halton, United Kingdom NMS Recruit Ltd Full time

    NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and...

  • Senior Site Agent

    2 weeks ago


    Stoke-on-Trent, United Kingdom AmcoGiffen Full time

    **Senior Site Agent** **Rail / Civils ¦ Infrastructure Projects** **Regional Office - Derby, Midlands** **(Eastern region)** **Site based - Stoke-on-Trent** **An exciting opportunity for an experienced Site Agent or Senior Site Agent to join our team in the Eastern region supporting the development and delivery of Enhancement projects in a rail major...

  • Senior Site Agent

    1 month ago


    Stoke-on-Trent, United Kingdom AmcoGiffen Full time

    Senior Site AgentRail / Civils ¦ Infrastructure ProjectsRegional Office – Derby, Midlands(Eastern region)Site based – Stoke-on-TrentAn exciting opportunity for an experienced Site Agent or Senior Site Agent to join our team in the Eastern region supporting the development and delivery of Enhancement projects in a rail major projects division, including...

  • Senior Site Agent

    3 weeks ago


    Stoke-on-Trent, United Kingdom AmcoGiffen Full time

    Senior Site AgentRail / Civils ¦ Infrastructure ProjectsRegional Office – Derby, Midlands(Eastern region)Site based – Stoke-on-TrentAn exciting opportunity for an experienced Site Agent or Senior Site Agent to join our team in the Eastern region supporting the development and delivery of Enhancement projects in a rail major projects division, including...

  • Emea Head of Growth

    3 weeks ago


    Henley on Thames, United Kingdom Invesco Full time

    **EMEA Head of Growth and Engagement Marketing** **(12 months fixed-term contract)** **Henley-on-Thames / Frankfurt am Main** **Make a difference every day!** Invesco is driven by a pure focus on investment. It’s all we do. We focus on doing work that matters and being a firm that gives a voice to every employee. In fact, we make a promise to our...

  • Emea Head of Growth

    1 week ago


    Henley on Thames, Oxfordshire, United Kingdom Invesco Full time

    EMEA Head of Growth and Engagement Marketing(12 months fixed-term contract)Henley-on-Thames / Frankfurt am MainMake a difference every dayInvesco is driven by a pure focus on investment. It's all we do. We focus on doing work that matters and being a firm that gives a voice to every employee. In fact, we make a promise to our clients and each other to create...

  • 1st Line Fulfilment

    3 weeks ago


    Kingston upon Thames, United Kingdom Pangea Connected Limited Full time

    **Company Sector**:Telecommunications and IoT **Company Address**: Eden Street, Kingston upon Thames **Postcode**:KT1 1BL **Role Title**:1st Line Fulfilment & Support Agent **Brief**:At Pangea, we are on a Mission to connect everything for good, and we are doing this by simplifying IoT Connectivity for our partners through Excellence, Empathy &...

  • Ramp Agent

    4 weeks ago


    Southend-on-Sea, United Kingdom Star Handling Limited Full time

    As our industry starts to turn the corner, this is a great opportunity to join our growing business which is seeing positive indications coming through. Timescales can often result in a tight turnaround therefore you will need to be a good timekeeper, flexible when overtime is required if a flight schedule changes last minute and reliable as you are working...


  • Kingston upon Thames, United Kingdom Veesupportservices Ltd Full time

    Planning Enforcement ? To prepare written evidence in respect of planning and enforcement appeals and other related matters and to present evidence at public inquires, informal hearings and court hearings as required. ? To monitor breaches of planning control, planning obligations and agreements, and planning conditions. ? To investigate reported breaches of...


  • Newark-on-Trent, United Kingdom The Barcode Warehouse Ltd Full time

    **Job description** **We are Disability confident** - ‘The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode...


  • Kingston upon Thames, Greater London, United Kingdom Veesupportservices Ltd Full time

    Planning EnforcementTo prepare written evidence in respect of planning and enforcement appeals and other related matters and to present evidence at publicinquires, informal hearings and court hearings as required.To monitor breaches of planning control, planning obligations and agreements, and planning conditions.To investigate reported breaches of planning...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

    Key Duties/Responsibilities Assess clients for suitability for psychological interventions within the stepped care model. While in a duty worker role make decisions on suitability of new referrals, adhering to the stepped care principles and protocols, and direct/signpost unsuitable clients on to the relevant service or back to the referral agent as...

  • Motor Claims Handler

    3 weeks ago


    Kingston upon Thames, United Kingdom Absolutely Recruitment Full time

    **Motor Claims Handler - Commercial** **Salary: up to £35,000 per annum + benefits** **Based near Kingston upon Thames** **Monday - Friday 8:45 - 5pm (hybrid)** As a member of the Commercial Claims Team, you will take personal ownership of your own portfolio of claims from start to finish from liaising with insurers, recovery agents and accident...


  • Preston on the Hill, United Kingdom NMS Recruit Ltd Full time

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to £25,000 per annum on offer with hybrid...


  • Preston on the Hill, United Kingdom NMS Recruit Ltd Full time

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to £25,000 per annum on offer with hybrid...


  • Preston on the Hill, United Kingdom NMS Recruit Ltd Full time

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to £25,000 per annum on offer with hybrid...


  • Preston on the Hill, Halton, United Kingdom NMS Recruit Ltd Full time

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to £25,000 per annum on offer with hybrid...


  • Preston on the Hill, Halton, United Kingdom NMS Recruit Ltd Full time

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working.Hours...


  • Preston on the Hill, Halton, United Kingdom NMS Recruit Ltd Full time

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working.Hours...

  • Client Services Agent

    4 weeks ago


    Preston on the Hill, Cheshire, United Kingdom NMS Recruit Ltd Full time €25,000

    An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to £25,000 per annum on offer with hybrid...