Customer Service Assistant

2 months ago


Glasgow, United Kingdom Bathrooms Continental Full time

'''Duties'''
- order parts each week to prepare for multiple installations each week
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Perform data entry tasks accurately and efficiently
- handling invoices

'''Requirements'''
- Fluent in English with excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
- Ability to work independently as well as part of a team

This is an exciting opportunity to join our customer service team. If you are a motivated individual with a passion for providing excellent customer service, we want to hear from you

**Salary**: £11.00-£14.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Glasgow (preferred)

Ability to Relocate:

- Glasgow: Relocate before starting work (preferred)

Work Location: In person



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