Restaurant Supervisor
5 months ago
**Job Vacancy: Restaurant Supervisor**
**Location**: Stirling
**Company**: Purple Bear Hospitality Company Ltd
We are currently seeking an outstanding **Restaurant Supervisor** who is highly motivated to be part of the leadership team within our Company.
The on target earning for this role is £28,000-£29,000 per annum - comprising a base salary of £25,000-£26,000 plus a qualified estimate of £3,000 in gratuities and service charge.
**About Us**: The Allan Park Hotel has a rich history dating back to the 19th century. Originally built as a private residence in the 1860s, it was later converted into a hotel and has been welcoming guests ever since.
It is a highly renowned foodie destination and has 8 well-appointed guest rooms and a suite.
With a commitment to excellence and a passion for hospitality, we strive to exceed expectations in every aspect of our operations. As we continue to expand and innovate, we are seeking a dynamic and experienced Hotel General Manager to lead our team and uphold our reputation for excellence.
**Position Overview**: As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring smooth service, and maintaining high standards of quality and customer satisfaction. You will lead by example, providing guidance and support to our team members while upholding the values and principles of our establishment.
**Key Responsibilities**:
- Supervise and coordinate the activities of restaurant staff, including servers, hosts/hostesses, and bartenders.
- Ensure seamless operation during service hours, managing reservations, seating arrangements, and guest inquiries.
- Train and mentor team members, providing ongoing coaching to enhance their skills and performance.
- Monitor food quality, presentation, and service efficiency, addressing any issues promptly and effectively.
- Maintain cleanliness and hygiene standards in dining areas, restrooms, and kitchen facilities.
- Handle customer complaints and feedback with professionalism and tact, striving to resolve issues to their satisfaction.
- Adhere to all health and safety regulations, ensuring compliance with food handling guidelines and sanitation standards.
- Perform administrative duties such as scheduling, payroll processing, and maintaining records of sales and expenses.
**Qualifications**:
- Previous experience in a supervisory role within the restaurant industry.
- Strong leadership and communication skills, with the ability to inspire and motivate team members.
- Excellent customer service skills, with a focus on delivering exceptional experiences to guests.
- Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
- Proficiency in POS systems and restaurant management software.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
**Benefits**:
- 28 days holiday (including bank holidays)
- 45 hours per week
- Company pension
- Career progression across the wider business.
- Christmas Day and New Years Day off.
- Discounted meals
- Annual Salary Review
**Salary**: £28,000.00-£29,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Supervising experience: 3 years (required)
- Restaurant management: 3 years (required)
- Bar management: 1 year (preferred)
- Hospitality: 3 years (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Stirling (required)
Ability to Relocate:
- Stirling: Relocate before starting work (required)
Work Location: In person
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