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Supporter Services Executive

4 months ago

Newcastle upon Tyne, United Kingdom Newcastle United Football Club Full time

**Full time permanent position Monday to Friday, with some match day working required.**

This is an exciting time at Newcastle United and we are looking for talented individuals to help us on our journey. To help us deliver on our ambitious plans we have a fantastic opportunity for an experienced executive administrator to support our coordinator.

The Supporter Service team is responsible for deepening the NUFC relationship with individual supporters and inspiring new audiences to support our mission, to meet our engagement and income goals.

The role will support the Club in collaborating with colleagues across the football club, and providing general administrative support. Responsibilities will include managing inbound and outbound fan/customer contact, resolving complaints and queries and delivering consistently excellent service across all channels and touchpoints.

Joining a busy and friendly team, you will be an experienced admin professional with significant experience of customer service.

You will have strong communication and negotiation skills.

With a competitive salary, free city centre parking, and a wide range of benefits this is an excellent opportunity to join our Newcastle United family.

**Job Types**: Full-time, Permanent

**Salary**: £10.90 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 21/06/2023