Food Service Assistant
7 months ago
**JOB DESCRIPTION**
FOOD SERVICE ASSISTANT
**LOCATION: Shrewsbury School**
**REPORTING TO**:Catering Manager
**OVERALL OBJECTIVES**:To provide a friendly catering service, performing a variety of manual tasks associated with food production and service in the location.
SPECIFIC RESPONSIBILITIES:
- To assist in the preparation of food and snacks.
- To keep the kitchen and restaurant areas in a clean and tidy state at all times.
- To provide a friendly, efficient and hygienic service to all customers.
CLIENT SERVICE:
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
PEOPLE:
- To treat your team members at location as you would expect to be treated.
- To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
HEALTH & SAFETY, FOOD SAFETY, THE ENVIRONMENT:
- To attend food safety, health and safety and environmental training courses as required.
- To rigorously follow the unit cleaning schedules.
**Qualifications**:
- Ideally have experience working within Education catering
- Have good Health & Safety knowledge
- Flexible with a can-do attitude, customer focused
- Fun and enthusiastic
- Have excellent organization skills
- Demonstrate great attention to detail
- Be a team player, and enjoy succeeding as a team
- Possess great customer service skills
- Have a flexible approach to work
**Additional Information**:
ADDITIONAL RESPONSIBILITIES:
- To attend all location meetings as required.
- To show commitment to company values in all aspects of your role.
- To act as a positive ambassador for the business.
- To attend to any reasonable request made by the client or Holroyd Howe Management.
- To ensure compliance with the company’s policy on safer recruitment and safeguarding children and young adults at all times whilst at work.
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