Administrator

3 weeks ago

Penrith, United Kingdom Birbeck Medical Group Full time

**Administration Assistant job description**

**Job Summary**

To be responsible for undertaking a range of administrative duties. Duties would include notes summarising and records admin, recording data via the SNOMED system and a variety of other administration tasks to support the practice.

**Mission Statement**

To deliver a high quality of healthcare which is patient centred and promotes an appropriate level of continuity with resources available.

We will encourage an environment of mutual respect, trust and support and create a culture of optimism and positivity.

**Generic Responsibilities**

All staff at Birbeck Medical Group have a duty to conform to the following:
**Equality, Diversity & Inclusion**

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

**Quality & Continuous Improvement (CI)**

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

**Learning and Development**

**Collaborative Working**

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

**Service Delivery**

Staff at Birbeck Medical Group must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

**Security**

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

**Professional Conduct**

At Birbeck Medical Group, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

**Leave**

All personnel are entitled to take leave. Managers are to ensure all of their staff are afforded the opportunity to take all days leave each year.

**Responsibilites**
- Summarising medical records and updating the computer record.
- Dealing with registration / records queries.
- Keeping records up-to-date and in chronological order.
- Entering data into the patients’ records via the SNOMED system.
- Contributing to further development of the electronic patient record by liaising and co-operating with colleagues.
- Assisting with any IT trouble shooting problems within the practice.
- Working as part of the administration team and undertaking such duties as may be determined from time to time commensurate with the activities outlined above.

**Salary**: From £22,148.16 per year

**Benef

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