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Building Surveyor

5 months ago

Orpington, United Kingdom Pertemps Stoke Full time

**Building Surveyor - Subsidence (Desk Based)**
Pertemps is delighted to be recruiting for our new prestigious client based in the heart of Stoke on Trent. An industry leader delivering operations, consulting and technology solutions across the risk and insurance value chain, they are currently searchingfor an experienced building surveyor specialising in subsidence.
Any applicants should adhere to fit in with the companies' values and vision for the future, actively seek professional development and be willing to provide an encouraging and supportive work environment for all colleagues.
This role will be desk based and remote with some occasional travel to local office's in and around the South East area. Although desirable to have someone local it is not essential providing you are willing to travel to the area from time to time.
**The purpose of this Building Surveyor role is**:

- To provide professional subsidence service in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs).
- To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
- To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required.
- To maintain and update accurate records on the company claims management IT system.
- Manage own portfolio of domestic and commercial subsidence claims ensuring service levels are met
- Settling / declining claims within our delegated authority limit
- Deal with the appointment and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc, driving claims to settlement
- Deal with surveyors and audit surveyor reports
- Adhering to customer quality standards and service level agreements
- Updating and creating building repair schedules using our in-house schedule of rates

**The following skills and experience are essential for this Building Surveyor role**:

- Hold an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCABE or progressing towards this, Experience is considered.
- Detailed knowledge of structural defects affecting buildings
- Ability to diagnose the cause of damage without visiting, based on information collected by others
- Detailed knowledge of subsidence engineering / surveying
- Experience of the insurance industry and understanding of insurance liability
- Ability to influence, negotiate and obtain agreement where required
- Ability to assess and resolve problems and find solutions
- Excellent interpersonal skills
- Good time management skills and ability to prioritise in order to meet deadlines
- Flexible and self-motivated
- Ability to evaluate facts and recommend decisions
- Attention to detail
- Full driving license

**Benefits of this Building surveyor role are**:

- Company pension
- Company Car
- Home based with occasional local office travel

**Details of this Building Surveyor role are**:
Working hours/days - 9 - 5:30 Monday - Fridays
Salary - from £45,000 DOE
Location - Remote - Southeast Based ideally but not essential
Duration - Permanent
If you are interested in this Building Surveyor role please contact Alice on.