Customer Service Advisor

3 weeks ago


West Thurrock, United Kingdom TN Recruits Full time

Customer Service Advisor for HGV Specialist. Excellent role for a Service Advisors, or anyone passionate about the automotive trade.
Are you looking for a role in a very friendly and sociable team, that take pride in delivering outstanding customer service for their customers?
We have a vacancy with a team with outstanding company culture, with regular team days out and a lovely family-feel vibe around the office
This is a customer facing role where you will be meeting and greeting customers on a regular basis, so strong social skills are a must
On top of this, you will get the unique opportunity to work for a highly reputable HGV dealership, with fantastic training and development opportunities.
This is a company that hires based on PERSONALITY, and will prioritise your long-term career and development.
Day to day:

- Meeting and greeting customers
- Booking vehicles into the diary in the workshop
- Liaising with the team to keep track of vehicles progress and ensuring the vehicle is ready at scheduled time
- Carrying out reminder calls to customers for post-visit follow ups and regular maintenance
- Sourcing replacement parts to enable vehicle repairs
- On occasion helping with the collection and or delivery of customer vehicles
- Producing quotations and invoices
Details:

- £25,000 Salary DOE
- 08:00 - 18:000 Monday - Friday
- 08:00 - 13:000 Alternating Saturdays
- Varied progression and development opportunities
- 28 days Holiday Entitlement
- Pension Scheme
Location - West Thurrock
What will you need:

- Experience as a Service Advisor desirable but not essential
- Full Drivers License
Why work with TN Recruits Automotive? We have an incredible reputation with over 145 5-star reviews.


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