Service Delivery Coordinator

3 weeks ago


Ellesmere Port, United Kingdom Additional Resources Full time

**Service Delivery Coordinator**

**Loation: Cheshire, (CH65)**

**Salary: £22k - £24k per year**

**Job Type: Permanent, Full Time**

**Occasional Work from from/Remote Working**

Our client, a homecare service provider is seeking an experienced **care coordinator** to join their enthusiastic team. You will provide exceptional care by managing the individual care providers, including scheduling and providing support for the care support workers and families.

**The Role**:

- Effectively communicate with clients, families, caregivers, and other stakeholders.
- Managing schedules and requests of the clients & care support workers.
- Organise all customer appointments and make sure care schedules are followed.
- Uphold compliance with all legal and corporate standards.
- Make sure the clients are getting the best care possible.
- Make sure all precautions are taken to protect the privacy and dignity of the customer.
- Record any problems or breaches and notify higher management right away.
- Maintain client care logs and charts and keep an eye on clients' development.
- Anticipate problems and take proactive measures to address them.
- Inform potential customers and stay in touch with them.
- Be a part of the hiring, evaluating, and disciplining procedures.
- Giving attention and managing the care staff's schedule.

**Requirements**:

- Minimum 2 years’ experience as a care coordinator or other relevant role
- NVQ level 2 and or 3 or working towards
- Experience in healthcare and/or domiciliary care is preferred.
- Experience with the system Access Care Planning
- Familiarity with office equipment and phone systems
- Able to diffuse conflicts and disagreements then find a workable solution
- Driving License is required

**_ Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._**

**Reference**

RSI/AR/060827

**Sector**

Healthcare & Pharmaceuticals

**Salary**

£22,000 to £24,000 Per Annum

**Town/City**

Ellesmere Port

**Contract Type**

Permanent

**Closing Date**

08/05/2023



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