Retail Assistant
3 days ago
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are - Fearless, Inviting, Fair and Exciting.
As we are an accredited Living Wage employer paying the Scottish Local Government Living Wage, we guarantee that you will always earn more than the National Minimum Wage regardless of your role in the organisation.
We also offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.
**The Role**
This is a fantastic opportunity for enthusiastic and highly motivated individuals to join us as Permanent Retail Assistants within our Visitor Gift Shop/Box Office at Dunfermline Carnegie Library & Galleries.
As an ambassador of OnFife our Retail Assistants embrace our values by providing friendly, customer focused service to all our customers. Highlighting and promoting services across OnFife from theatre shows to museums exhibitions and upselling where appropriate.
**Key Responsibilities**:
- Maximising profit across all commercial activities by promoting and encouraging add-on sales.
- Ensuring the shop is fully stocked and well presented at all times.
- Carrying out the day-to-day operation of the Box Office, undertaking all tasks required to deliver an effective, pro-active and high-quality sales Service.
- Assisting with administration, stock management and promotional activities.
- Cash handling, including banking, dealing with refunds and exchanges, ensuring effective and accurate financial record keeping.
**About You**
You will ideally come from a sales background, but it will be your enthusiasm to ensure high levels of customer service that makes you really stand out. Naturally good with people, you’ll be able to put customers of all ages and backgrounds at ease, whilst helping to promote our products, events, and services.
Organised, efficient and thriving on variety, you will be confident in helping customers with queries, maximising sales, along with the creative flair needed to build strong visual displays. It goes without saying you’ll need excellent numeracy, literacy and communication skills, but you’ll also need excellent administration skills.
**How to Apply**
If you’re looking for a new challenge in your career, please download and complete the Retail Assistant Application Form. Return this along with a completed Equal Opportunities Form to our recruitment team.
We are an equal opportunities employer.
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week
**Salary**: £9.78-£10.48 per hour
Schedule:
- Weekend availability
Reference ID: ON000358
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