Special Projects Producer

1 month ago

London, United Kingdom MATCHESFASHION Full time

**12 MONTH FTC - MAT COVER**

**ABOUT US**

MATCHESFASHION started with a single shop in Wimbledon more than 30 years ago and has grown into one of the biggest global destinations in online luxury for men and women, carrying a modern edit of 650+ established and new-generation designers, delivering to over 176 countries. With offices in the UK and Hong Kong, our aspiration is to be the most personal luxury shopping site in the world. In London, our head office is based in The Shard, while our creative hub is in Here East, and 5 Carlos Place, a recently updated retail concept combining digital and physical elements, is based in Mayfair.

**OUR COMMITMENT TO DEI**

We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do their best work. We recognise the world is not a perfect place and that bias exists, which is why we are committed to ensuring that all our people processes are equitable.

**CREATIVE TEAM**

Ideas can come from anyone and anywhere at the Creative team. Our aim is to tell our brand’s story to the world and inspire people to express themselves through the power of fashion and homeware.
We are a fun-loving army of nearly 70 fashion and art enthusiasts who are very serious about what they do, obsessed with details, and always happy to learn new things. Each member of the team brings a wealth of expertise to the table, from design nerds and word wizards, all the way to the events virtuosos - everyone participates in creating the MATCHESFASHION magic. Talent and passion aside, what we value most in this department is the feeling of camaraderie. We’ve created a sense of community, which allows you to speak your mind and be creative while also allowing people to make mistakes and bounce back.

**ROLE**:
The Special Projects team are responsible for executing engaging, creative, and immersive experiences to inspire our customers. The Special Projects Producer role will work closely with the Head of Special Projects to create concepts, produce, and execute events that drive our competitive advantage globally. The role will be instrumental in driving forward and executing MATCHESFASHION strategic brand and partner events, within key international markets and in at our Mayfair townhouse, 5 Carlos Place. The Special Projects team works cross-functionally with all departments to ensure that we remain pioneers within the industry and that all events are executed in a timely manner with a seamless customer journey, working with the creative team on the concept and assets, our global agencies and other external partners on execution, content team on marketing and buying on deliveries. All events should always be curated to the highest standard with the customer at the front of mind.

**ABOUT YOU**:

- Ability to multi-task and manage time efficiently.
- Excellent decision-making skills, ability to identify problems, demonstrating the use of initiative and implementing appropriate solutions.
- Able to act as a brand ambassador with a strong appreciation of luxury customers and high standards.
- A team player, always thinking creatively and effectively partnering with key stakeholders to manage projects.
- A wealth of supplier relationships across food and beverage, florists and other interesting partners to work with.
- Strong experience in luxury event production, minimum of 3 years.
- Able to work at a fast pace across multiple projects with a bias for action.
- Strong communicator, adept at building relationships with multiple stakeholders and can demonstrate the ability to build and maintain strong relationships with a wide range of stakeholders and suppliers.
- Organised. You deliver high quality work in a timely fashion and overcome setbacks to deliver what is needed.
- Customer centric - you have a passion for the luxury customer and for building money-can’t-buy experiences for them.
- Thrive within fast paced, agile organisations with a flexible outlook to rapidly evolving business requirements.
- Strong negotiating skills.
- High organisational skills and ability to manage budget.

**WHAT YOU WILL BE DOING**:

- Producing and executing all special projects to generate engagement and inspire customers while ensuring return on investment, driving brand awareness, high value customer acquisition opportunities and loyalty.
- Consider strategic planning and critical pathways for all projects.
- Responsible for all production elements from concept to execution; supplier and brand correspondence, timelines, budgets, briefing and management of all event staff.
- Working closely with the Special Projects Coordinator to ensure they are given relevant responsibilities which they can learn from and gain experience within their role.
- Working cross functionally with key stakeholders across the business to ensure all projects are aligned with the business objectives and delivering a considered and seamless experience for a

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