Cctv Lead

**About Us**:
**THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS**

Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean.

Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he's out and about conducting ward inspections. He could be doing a licensing premises inspection one day and advising businesses and residents on the proper way to handle their waste on another. But before he joined Westminster, he used to work in banking, where he honed his skills in customer service and people management.

And those skills matters because, while he occasionally needs to enforce the law, his job is mostly about building strong relationships: educating businesses and residents about the impact of certain enviro-crimes.

One day he came across some unmarked commercial waste dumped on Edgware Road. Following procedures, he investigated this waste, carefully collecting evidence. Yet, despite his attempts to make contact with the commercial premises, the owners wouldn’t cooperate. Digging deeper, he worked collaboratively with different Westminster departments such as businesses rates and licensing, and discovered multiple businesses registered at the same address. After issuing six different notices, three of the business failed to comply and were successfully prosecuted.

So while Mohamad’s successfully swapped his financial know-how for expertise in local authority legislation, it’s his people skills and powers of persuasion he’s still proudest of.

**The Role**:
As our CCTV Lead, you can make your own powerful contribution to community safety and local quality of life. You will be tackling anti-social behaviour, crime and disorder through the introduction of a new, high-profile public space CCTV system. Working closely with contracted partners, community safety colleagues and community groups, you will ensure that we follow good practice, meet legislative requirements and address the needs of local residents and businesses. Your project and programme management skills will ensure we get the best from a significant investment designed to improve day-to-day life for some of our most vulnerable residents. And, as the council’s go-to expert on CCTV, you will drive continuous improvement and champion the use of emerging technologies such as artificial intelligence to enhance its effectiveness.

Please refer to the **Job Description** for more information

**About You**:
With in-depth knowledge of policy, practice and legislation relating to public realm CCTV, you also have the capability to implement an ambitious programme, including proven project management and relationship management skills. You’re able to influence senior leaders and work closely with a variety of different partners, including community organisations and commercial contractors. You have a good understanding of issues around crime reduction, anti-social behaviour and community safety in an inner-city setting. Familiarity with the challenges facing local government would be a bonus.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.

Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.