Parts Advisor

3 days ago

Belfast, United Kingdom Axis Recruitment Services Full time

**PARTS ADVISOR - MALLUSK**

Our client is one of the leading dealerships within Northern Ireland; due to continued growth within the industry they now wish to build on their impressive staff by recruiting a professional, experienced Parts Advisor with a proven background in the automotive industry to join their team based in Mallusk.

You will need excellent customer service skills as you will be working with customers both face to face and over the telephone in addition to providing an efficient parts supply to our client’s workshop. Being organised and able to work under pressure, whilst maintaining good attention to detail are also pre-requisites for this role.

**Responsibilities**
- Proactive selling and upselling of parts to existing and new customers, relationship building with customers.
- Maintaining an efficient stock control system
- Goods inward stock handling, ensuring that all goods are received and checked and stored accurately.
- Parts picking from stores.
- Conducting stock inventory management
- All administrative duties associated with parts ordering and returns.
- Managing parts warranty and return claims within the desired time frames.
- Ensuring that the Parts Department runs as efficiently as possible.
- Ensuring that customer demands are met, and that the correct solution is supplied.
- Ad hoc duties commensurate with the position

**The Person**

As a Parts Advisor, you must be a confident and motivated person who is good at interacting with people and who can represent the company in a professional way.
- Relevant parts experience within motor factors or commercial vehicle industry - working within a franchised dealership parts department would be highly desirable.
- A reasonable level of computer literacy would be advantageous, along with previous experience of using stock control systems.
- Ability to work as part of a team.
- Ability to communicate effectively at all levels, both internally and externally, in a professional manner
- Being accountable
- A full driving license.

**Desirable**
- Experience of using Kerridge/ CDK or a dealer management system

**Aptitudes, Values & Work Ethic**
- Be self-motivated, proactive and have the ability to work on their own initiative.
- Have the ability to prioritise effectively and be highly organised.
- Be willing to accept change and have the ability and flexibility to adapt accordingly as business needs require.
- Have a responsible and methodical attitude to work.
- This is an excellent opportunity to work within a highly successful and well-established business. There are also real prospects for career progression.

**Benefits**:

- Full training to Parts Advisor accreditation
- 30 days annual leave (Includes 8 customary days)
- Group profit share scheme
- Company sick pay and enhanced critical illness
- Death in Service benefit

**Hours of work**
- Monday to Thursday, 08:30 - 16:45 & Friday 08:30 - 17:00 (39 hours)
- Saturday overtime working will be on a rotational basis; 08:00 - 12:30.

Axis Recruitment is an employment agency recruiting on behalf of our client.

To be considered for the role please forward an up-to-date CV via the link or contact John on 07812014727

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Dealership Parts: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

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