IT Apprenticeship

**IT Apprenticeship - Broadleaf Partnership Trust**

As an apprentice joining our team at Broadleaf Partnership Trust, you'll be joining a group of individuals who were all once in your shoes. Our team members have all successfully completed apprenticeships and have grown their skills and knowledge over time.

We take pride in the work we do and are always striving to improve and learn new best practices. We believe that as an apprentice, you bring fresh perspectives and new ideas to the table. You'll have the opportunity to learn from experienced team members and
develop your skills alongside them.

As part of the IT team responsible to ensure that the IT systems function smoothly, securely, reliably and efficiently to support staff and students across the curriculum and administrative networks throughout the trust. To assist in the day-to-day running of interactive learning equipment, supporting the helpdesk by ensuring issues are addressed.

**Apprenticeship summary**
- ** Annual wage**:£10,021.44
- Apprenticeship hourly rate of £5.28 for first 12 months, the remaining apprenticeship will be paid at National Living Wage.
- **Hours**: Monday - Thursday 8.00 am - 4.00 pm (30 minutes lunch), Friday 8.15 am - 3.15 pm (30 minutes lunch)
- **Total hours per week**: 36.5 hours a week
- **Expected duration**:18 Months

**What will the apprentice be doing?**
- Checking that all equipment is present and functional (mice, keyboards etc) in IT Suites.
- Preparation and installation of new equipment as directed by IT Support Officers / IT Operations
Manager / IT Operations Director.
- Maintenance, repair and cleaning of IT equipment and peripherals as required.
- Checking and ensuring that Anti-Virus is installed on all workstations and servers.
- Creation/deletion and updating of user ID’s, passwords and space allocations.
- Updating of existing printer consumables database.
- Maintain and keep IT stock rooms tidy and assist with disposal of disused equipment.
- Assist the IT Team with necessary housekeeping tasks such as ensuring daily backups are
completed and verified correctly.
- Responsibility for promoting and safeguarding the welfare of children and young persons s/he is responsible for, or comes into contact with.
- Helping teachers prepare for the use of IT resources.
- Provide technical help for staff and students during lessons.
- Helping teachers with laptops, troubleshooting hardware and software problems plus basic
training where appropriate and within postholder’s capabilities.
- Attend staff and specific meetings relevant to the post holder.

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Level 3 IT Solutions (Hardware/Software) Apprenticeship Standard

**Requirements and prospectsDesired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative

**Qualifications**
- GCSE or equivalent Maths and English (Grade 4/C and above or Level 2) essential

**Employer**:
BROADLEAF PARTNERSHIP TRUST

**Address**
- Upper Holland Road
- Sutton Coldfield
- West Midlands
- B72 1RB