Hotel Services Team Leader

3 days ago

Bath, United Kingdom HCRG Care Group Full time

Job Introduction
We are looking for someone to join our Hotel Services department as a Team Leader for 12 months of Maternity cover

Our Hotel Services team provide a variety of cleaning, portering and catering operations to service users, residents, staff and visitors across hospital wards, health centres and offices. As the Team Leader, you will have day to day supervisory responsibility for cleaning, catering and portering services across St. Martin’s and Paulton Hospitals. You will be responsible for carrying out audits and gathering feedback by promoting cleaning standards and compliance in the workplace.

This is a fixed term post for 12 months maternity cover working 18.75 hours a week across Monday to Friday, based at St. Martin’s Hospital. There is flexibility in terms of start and finish due to the working hours, this can be discussed at interview and is dependent on requirements of the role and service.

Main Responsibilities
- Effectively engage with Ward Managers, Quality Team including Infection Prevention Control Nurses and other key stakeholders to create action plans for resolving any cleaning/compliance issues and the subsequent monitoring of progress
- Create data sets and KPI’s to analyse cleaning standards at HCRG Care Group’s sites including comparative information on a year-on-year basis.
- Supervise and support cleaning teams, ensuring they are trained to a high standard and attend all mandatory training.
- Draw up rotas and allocate annual leave and sickness ensuring the required level of cover is provided to support demand and in line with service budgets.
- Participate and contribute to supervision sessions with line manager.
- Report any concerns or issues regarding maintenance, pest control, deep cleaning, window cleaning to the relevant helpdesk and management team.
- Good communication skills with the ability to work to own timescales with good organisational skills.
- Ability to supervise and work with a team
- Ability to develop and work to structured systems and processes.
- Have an understanding of health and safety in the workplace.
- Experience and understanding of audits and information governance.
- Previous work experience in a similar setting (minimum 1 year).

Desirable
- Experience of health and safety at work.
- Previous experience of working in a health and/or social care environment.
- Interested/enthusiastic about working within our services

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
As a Hotel Services Team Leader, you’ll be part of our valued team at St. Martin's Hospital.

You will feel valued as a Team Leader within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- A salary of £24,720 (this will be pro-rated to the hours worked) with group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

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